Unity Cisco Security Agent

[k6lw]

Is it possible to "update" the status area of CSA to allow SQL to perform it's misson? I keep receiving the following in the log file:

7/10/2006 3:30:01 AM: The process 'C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe' (as user VOICEMAIL\UnityAdmin) attempted to access 'D:\backup\reportdb_full.dat'. The attempted access was a write (operation = OPEN/WRITE). The operation was denied.

Is there a file somewhere where I can update CSA to allow this process to take place?

CSA V4.5-1 build 639

Lee

[Brandon Buffin]

Lee,

Take a look at the following link regarding the file structure for SQL backups.

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_release_note09186a0080424e37.html#wp504122

Hope this helps. If so, please rate the post.

Brandon

[k6lw]

Brandon,

Not sure how instructions for 1.1 will help when I'm running 2.03. Also didn't see anything in the listing about SQL backups.

I did check the bug list for the SQL and will change the directory to SQLBackups to see if that changes the CSA behavior.

Lee

[k6lw]

Fixed the problem by changing the backup location to d:\sqlbackups and the security agent no longer gets in the way.

Lee