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Unity Connection 7.1.5 restore failing

keanej
Level 3
Level 3

I have a physical server on CUC Version 7.1.5.30000-117 I take a DR Backup 100% fine.

I have built a new VM and installed CUC Version 7.1.5.30000-117, it has the same name and IP address,

when I attempt to restore the DR I get an error on

Connection_Database Failure at 60%

and

Connectio_Message_Unitymbxdb1at 5%

The error log file says 

"Physical restore failed - could not fork server copnnection, SQLCODE -25596"

and

"Phython C API version mismatch for module iproduct: This python has API version 1013, module iproduct has version 1012"

I have attempted the restore twice with identical results.

Any ideas ??

Thanks

James

18 Replies 18

Prehaps this is a license issue.

I am attempting to restore to a box with the demo license installed.

Can you let me know how you get on ??

I got a resolution to this issue - the DNS servers MUST be available and reachable for the restore to work.

It was as simple as that.

Just had the above issue.

I was using dummy DNS values just to get running, after putting in a real server that had an entry for unity it worked.

THANKS

Rob

NikithaGeorge
Level 1
Level 1

Dear Keanej,

I'm migrating CUC version 8.0.4 from MCS server to UCS server. Since the MCS server is in the site which is up and running, we took a demo MCS server in our lab which is satisfying all hardware pre-requisites and installed CUC version 8.0.4. But when restoring the backup which we took from the site, it gets failed on this component CONNECTION_MESSAGES_UNITYMBXDB1. I think its related to the issue you faced. Please mention how you resolved.

 

Regards,

Nikitha George