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Unity Connection Web Inbox - Quality of Life Updates?

Kelin Webb
Level 1
Level 1

I was curious if there are any plans to give the Unity Connection Web Inbox a facelift, or quality of life update? 

Even just a simple way to mass-manage voicemails from the web interface would be fantastic.

 

Right now users have to hover over a message, hit delete, and then confirm the delete and repeat. I'm sure we can all agree how tedious and annoying that would be for someone to do. Simply checkboxes, or 'select all' options per page, would allow users to manage things a lot easier. 

 

Perhaps I'm overlooking something? Is there a better way for users to manage their voicemails? 90% of our users will listen to a voicemail in their Outlook (Email) Inbox and then just keep it there and not delete it. 

1 Accepted Solution

Accepted Solutions

Jonathan Schulenberg
Hall of Fame
Hall of Fame
Anything forward-looking requires an NDA so we can’t discuss it on the forums. Pose that question to your Cisco AM/SE.

As for a better way to manage voicemails: configure an Aging Policy to, at least, mark read messages deleted and expunge deleted messages after a certain number of days.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx/8xcucsag190.html#pgfId-1050845

View solution in original post

1 Reply 1

Jonathan Schulenberg
Hall of Fame
Hall of Fame
Anything forward-looking requires an NDA so we can’t discuss it on the forums. Pose that question to your Cisco AM/SE.

As for a better way to manage voicemails: configure an Aging Policy to, at least, mark read messages deleted and expunge deleted messages after a certain number of days.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx/8xcucsag190.html#pgfId-1050845