cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
939
Views
0
Helpful
4
Replies

Unity Port Group test failed

Deepak Kumar
Advocate
Advocate

Hi,

My Unity and CUCM (11.5) are intergated using SSCP protocol. It was running form last few months but now I am facing an issue, Unity extensions are not reachable. 

I started Tshoot and didn't find any changes in the configuration and testing a  "Port Group" is failed and error as below

 

" Failure reason: ErrorCannotEstablishWinsockConnection. connectToServer(10.10.x.xxx:2000)->0x80045A03"

 

Looking urgent help for the same.

 

Unity and CUCM Issue.jpg

 

Regards,

Deepak Kumar

 

 

Regards,
Deepak Kumar,
Don't forget to vote and accept the solution if this comment will help you!
1 Accepted Solution

Accepted Solutions

Deepak Kumar
Advocate
Advocate

Hi all,

 

Thanks for the reply. I didn't find any root cause for this issue but It is resolved after restarting the Unity. 

 

I am happy but not sure why it happened. I checked all the configuration and it was ok. 

 

Regards,

Deepak Kumar

Regards,
Deepak Kumar,
Don't forget to vote and accept the solution if this comment will help you!

View solution in original post

4 Replies 4

Chris Deren
Hall of Fame Master Hall of Fame Master
Hall of Fame Master

Are the CUCM servers reachable from CUC?

Are the port names the same on both sides?

Why not use SIP, so much easier?

Hi,

Thanks for your reply.

Are the CUCM servers reachable from CUC?

Ans: Yes both are reachable from both site.

 

Are the port names the same on both sides?

Ans: Yes. It is the same

 

Why not use SIP, so much easier?

Ans: I am not sure. It was configured 3 years ago.

 

Regards,

Deepak Kumar

Regards,
Deepak Kumar,
Don't forget to vote and accept the solution if this comment will help you!