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09-08-2018 01:48 AM - edited 03-19-2019 01:32 PM
Hi,
My Unity and CUCM (11.5) are intergated using SSCP protocol. It was running form last few months but now I am facing an issue, Unity extensions are not reachable.
I started Tshoot and didn't find any changes in the configuration and testing a "Port Group" is failed and error as below
" Failure reason: ErrorCannotEstablishWinsockConnection. connectToServer(10.10.x.xxx:2000)->0x80045A03"
Looking urgent help for the same.
Regards,
Deepak Kumar
Deepak Kumar,
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09-18-2018 11:37 PM
Hi all,
Thanks for the reply. I didn't find any root cause for this issue but It is resolved after restarting the Unity.
I am happy but not sure why it happened. I checked all the configuration and it was ok.
Regards,
Deepak Kumar
Deepak Kumar,
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09-08-2018 09:09 AM
Are the CUCM servers reachable from CUC?
Are the port names the same on both sides?
Why not use SIP, so much easier?
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09-08-2018 09:35 AM
Hi,
Thanks for your reply.
Are the CUCM servers reachable from CUC?
Ans: Yes both are reachable from both site.
Are the port names the same on both sides?
Ans: Yes. It is the same
Why not use SIP, so much easier?
Ans: I am not sure. It was configured 3 years ago.
Regards,
Deepak Kumar
Deepak Kumar,
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09-08-2018 10:12 AM
I would re-confiugure the integration as SIP or re-build the SCCP ports to see if the error goes away.
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09-18-2018 11:37 PM
Hi all,
Thanks for the reply. I didn't find any root cause for this issue but It is resolved after restarting the Unity.
I am happy but not sure why it happened. I checked all the configuration and it was ok.
Regards,
Deepak Kumar
Deepak Kumar,
Don't forget to vote and accept the solution if this comment will help you!
