Upgrading device firmware on CUCM 12.5

[Karl Jacobsen]

Sorry if this is a noob question, but we have just upgraded to CUCM 12.5.x and I need to deploy a firmware upgrade to my MX700s and other video endpoints. In version 11.x I would login to the OS Administration portal on the publisher, click on Software Upgrades, then go to Software Installation/Upgrade to begin the process of transferring the cop.sgn files. I'd then repeat these steps on each subscriber. I noticed the Software Installation/Upgrade Cluster menu.... Can this be used to deploy the device firmware cop.sgn file to my publisher and subscribers or is this just for OS/App upgrades?

[Nithin Eluvathingal]

i believe you can use that for upgrading the firmware too.

i tried this  option Software Installation/Upgrade Cluster for  installing  ciscocm.free_common_space COP.

[Nithin Eluvathingal]

Asper the admins guide its mentioned to use Install/Upgrade option not the cluster. Better  stick with the admin guide.

And asper Cisco documents  the install/Upgrade cluster is to enhance and make easier tasks like Upgrade/Restart/Switch Version

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/12_5_1SU1/adminGd/cucm_b_administration-guide-1251SU1/cucm_b_test-adminguide_chapter_0110.html#task_0579BAD0EFA1447FE2550BC549627C28

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/214134-upgrade-enhancements-in-cisco-unified-c.html

[Roger Kallberg]

You can use that option for any cop or iso file installation.

[Karl Jacobsen]

Thank you Roger! So this will install the device firmware cop.sgn file on all the servers in the cluster, right from the publisher? Do I still need to restart the TFTP service on all servers?

[Nithin Eluvathingal]

The above will install COP file from publisher . and you need to restart the TFTP individually. 

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/12_5_1/admin/cucm_b_administration-guide-1251/cucm_b_administration-guide-1251_chapter_0110.html

[Karl Jacobsen]

Nithin, right, this is how I did it under 11.x but it sounds like, from Roger's comment, that in 12.5 you can use the Software Installation/Upgrade Cluster menu to distribute the cop.sgn file to all servers in the cluster, rather than having to do each server individually.

[Nithin Eluvathingal]

you can use Software Installation/Upgrade Cluster if you need to install a cop file on  a cluster. if you are installing a cop specific to a server use the Installation/Upgrade.

in your case you are trying to install the cop on a cluster and you can proceed with the Cluster option. 

[Roger Kallberg]

Yes that correct. After completing the cop file installation you should restart the TFTP service on any node where it runs.