Voice Gateway as Call Recorder?

[CiscoMesl]

Hi

I know CUCM can be set to record calls on phones but it requires a recorder of some sort to work.

Can the Voice Gateway (2921) be configured as a recorder?

Thanks

[Manish Gogna · Accepted solution]

Hi,

It does not look feasible as per the Features and services guide, you need to have  a custom recording solution

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100_chapter_0101010.html#CUCM_RF_N07E12B9_00

The gateway can however be a part of the call flow ( for SIP trunk termination from cucm ) for Network Based Recording solution.

HTH

Manish