Voice mail licenses understanding,

[mohammad saeed]

Hi Guys,

I want to buy a Cisco Unity Connect software with voice mail licenses, my question is if I bought 25 voice mail license that means 25 users I have for voice mail?

what does it mean Voice mail licenses?

Thanks for all

Mohammad Saeed

[Manish Gogna · Accepted solution]

Hi Mohammad,

That is correct, please check Table 48-1 License Parameters for Unity Connection Features of the following link for details

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/administration/guide/10xcucsagx/10xcucsag310.html

Manish

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[mohammad saeed]

Hi Manish,

Many thanks for help :-), another question is if I bought 25 mailbox licenses with 2 voice ports can this work ( I mean 2 voice ports enough for 25 users) 

Thanks,

Mohammad

[Manish Gogna]

Hi Mohammad,

It depends on how many simultaneous calls would be handled by Unity Connection at the same time. If you expect more that two users leaving voicemail on Unity Connection at the same time or using the IVR / greetings on unity connection at the same time then you need to increase the number of ports.

Manish

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[mohammad saeed]

Hi Manish,

Shokria :-) I understand now.

Thanks,

Mohammad

[Terry Cheema]

Just to add in - the unity connection licensing has changed significantly 9.X on-wards; it used to be lost of different licenses, which are now pretty much condensed under messaging.

The voice mail ports are no longer a licensed feature and instead depends on your hardware and virtual templates used for installation of CUC.

Refer: http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unity-connection/115959-unity-conn-elm-00.html#topic1

For maximum number of voicemail ports supported on your platform (assuming its 10.X) refer below:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/supported_platforms/10xcucspl.html#pgfId-703559

-Terry

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