cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
372
Views
5
Helpful
1
Replies

Webex Endpoints will not upgrade automatically via CUCM

Brian.Lopez
Level 1
Level 1

Greetings,

 

Long time listener, first time caller... I am having trouble updating a video endpoint (Room Kit Plus) to ce9.15.3.18. Our CUCM admin has uploaded the firmware to the cluster, and I have updated the phone load field on the CUCM phone record. Usually the endpoint will update automatically as soon as I push the config and reset. Not working for some reason. Endpoint currently at ce9.9.0. I have now tried multiple endpoints registered to the cluster - no dice...

 

Any help would be greatly appreciated!

 

 

1 Reply 1