Unified Communications Infrastructure

HaiI want to upgrade UC infra by buying smartnet, please guide what licence and smartnet need to orderhere is old  BOQR-CBE6K-K9Cisco Business Edition 6000-Electronic SW Delivery-Top LevelBE6K-SW-10.XBusiness Edition 6000 v10 export restricted softwa...

Hi There, We are trying to install CUCM PUB 12.5 and we are struck on the black blank screen from past two hours. we can wee RAM is being utilized 100% and CPU is around 20%. Is this normal? If yes, how long we have to wait until this black screen is...

Dears, Could anyone guide how to make third party SIP Registration from outside to CUCM ver 7 by assigning static public ip address to cucm.Right now, i have network connectivity by pinging to the public ip of cucm which is Natted and allowed access ...

Hi everyone, I am trying to implement SAML SSO Microsoft Azure Identity Provider, with the guide:SAML SSO Microsoft Azure Identity Provider - Cisco But I have doubt with the step:Generate Certificate Signing for Azure ResponsesI have an internal cert...

I have 10K devices registered on cucm , 18 K end-users are sync thru LDAP  and 15K Devices is showing in total in device page of cucm ,  and i still have 2K CUWL remaining.what we need to renew yearly ? If CUWL is perpetual  then we need to renew for...

I have a customer that has both a Cisco Call Manager/Unity Connection environment and an old ROHM system which they are slowly moving off of.New request is can we configure a Voicemail box for a ROHM phone user.I remember doing this years ago for an ...

Is there a way to export or list all Alternate Extensions?

Hi everyone,i have a wired question, i try to find that in Cisco decontamination and not found anything about that.i have a user with two physical phone with two different extension.phone A - 4000phone B - 5000i want to configure for that user two se...

Hello, a customer has a RK+ with a Quad Cam, and would like to use the 2nd HDMI output to feed a USB video encoder connected to a Laptop. Is it possible to use this signal for the client on the laptop and keep the auto-tracking and control functional...

The time zone list cannot be displayed in the CUCM/CUC installation program of the third-party server.CPU: Intel® Xeon® Platinum 8268 Processor (35.75M Cache, 2.90 GHz) Install the CUCM/CUC in the Cisco BE7K is work. Is there any solution that can be...

Hi guys,Im trying to add my IMP cluster 12.5 to the Prime Provisioning 12.6, but always get an error "UnexpectedXMLRequestToDevice". Im sure the user and password is fine, and AXL service is running. Add CUCM wors fine, and add Unity works after crea...

Hi GuysI have deploy the PCP 12.6 ova, after setup I create the globaladmin user and password, but this user do not work for ssh. The guide said an admin user is created during installation, but I have deployed the OVA again, and the setup never offe...

First off im not an expert on VoIP.So recently in the last 2 weeks, our phone system has been unable to make external calls and external calls are unable to come in.  There is no busy signal, it's just silence.  Now, this isn't happening all day it s...