06-22-2021 02:15 PM
Hello friends:
Please, I am new about looking for items related with contracts. Could you tell me where I could find the SKUs of the following products numbers?
CCX-10-N-P-LIC
CCX-10-5P
CUCM-VERS-10.X
SW-EXP-8.X-K9
CCX-10-25P
CCX-10-WFM-LIC
CCX-10-ADD-K9
CCX.10-A-P-LIC
VMW-V56-FDN-K9
Thanks a lot
06-22-2021 02:25 PM
@hyortiz01 : Login with your cisco account and check on Cisco CCW
https://apps.cisco.com/cfgcor/public/cui/#/ngsearch/findproduct/searchandadd
06-22-2021 05:03 PM
Hello Inderdeeps:
Do you know in which part of Cisco Commerce I would be able to find this information??
06-22-2021 03:50 PM
Hi,
These part numbers are very old and end of life/end of sale. You may not be able to renew support contract for these part numbers as these are replaced by new part numbers. If you are looking to order/renew contract for these part numbers then I would recommend to reach you to your Cisco Partner or Cisco Account Manager.
06-22-2021 05:01 PM
Hello Vaijanath:
This is why our Cisco partner are asking for the SKUs. We are in a process of renovation and we need to find this input
06-22-2021 05:44 PM - edited 06-22-2021 09:06 PM
Partner might be asking about the existing contracts details to check the SWSS coverage, or details to find your existing inventory.
Even if you don't have the details of your existing purchase or license or contract , your partner can contact local Cisco SE and pull the SO details which includes all the details of your purchase.
No partner will ask the customer to provide the SKU.
All SKU you mentioned are EOL.
06-22-2021 09:53 PM
If you’re partner is asking you, the customer, for information about SKUs I would recommend you to seek out a new partner with a reputable reference for unified communication. IMHO it is not very serious to ask your customer about this kind of information.
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