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XML Support on phone model 6941

There is an internal application on XML code to access a Database as a service from the phones, on phones model 8941 there is no problem at all, but on 6941 phone model I got the error message "XML Error [4]: Parse Error", can't detect wich part of XML file is not supoorted or what changes should I execute to access from this phone model.  On the phone guide, it says that Third-Party XML Support is enabled.

The XML code is the following:

<?xml version="1.0" encoding="utf-8"?>

<CiscoIPPhoneInput>

<Title>Demo</Title>

<Prompt>DB Access</Prompt>

<URL>http://172.31.254.248:9080/DBAccess</URL>

<InputItem>

  <DisplayName>ID: </DisplayName>

  <QueryStringParam>UserID</QueryStringParam>

  <DefaultValue></DefaultValue>

  <InputFlags>N</InputFlags>

</InputItem>

</CiscoIPPhoneInput>

Any idea what to do to solve this problem??

Thanks,

Juan Carlos

6 Replies 6

paolo bevilacqua
Hall of Fame
Hall of Fame

Wrong forum, try "developers.cisco.com".

Paolo, I'm not asking about programming XML code, I'm asking about phone requirements and functions to work with XML code.

That falls exactly within the realm of developers support, more precisely, the phone API.

Rob Huffman
Hall of Fame
Hall of Fame

Hi Juan Carlos,

What firmware is the 6941 running?

Cheers!

Rob

"What you don't have you don't need it now" 

- U2

Hi Rob,

I upgraded the phone firmware to lastest version, that is version 9.3.3.2

I'll appreciate any idea to fix this issue.

Thanks,

Juan Carlos