Cisco Unified Communications Manager Group configuration

[Rosa Ladeira]

Cisco Unified CM Administration -  System version: 7.1.5.10000-12

Cluster has 2 CUCMs: CM voip1 and CM voip2.

CM voip1 is the publisher and CM voip2 is the subscriber.

When adding a new group, just one CUCM (CM voip1) is shown available for selection on dropbox "Available Cisco Unified Communications Manager".

I want two options for Cisco 2811.

What I must configure to have both CUCMs on the dropbox?

Thanks

Rosa

[Chris Deren · Accepted solution]

Rosa,

Most likely CUCM Service is not started on the other server.

HTH,

Chris

[David Hailey · Accepted solution]

Is the Call Manager service activated and running on the second server?

Hailey

[islam.kamal · Accepted solution]

You have to check your services on ou publisher and subscriber , or you can use ssh and login to your publisher and check if the replication is o between your pubisher and subscriber. Restart services 

[Rosa Ladeira]

After ordering for staring the services on subscriber I have gotten this messages

Status

Update Failed for the Service(s): Cisco  CallManager Request unsuccessful to license manager(Please check the  Licensing logs for further details)

License File Information

Note:   Cisco Unified Communications Manager service should be restarted after uploading software version license file.

Warning:  Upload of license file for a feature removes the Demo licenses for that feature.

License files may only be uploaded to the publisher.  Please connect to the publisher and try uploading the license file there.

[David Hailey · Accepted solution]

This means you most likely do not have sufficient node licenses.  If you look at the License Unit Report, you can see how many nodes you have used/consumed.  Each server that runs CCM requires a node license.

Hailey

Please rate helpful posts!

[Rosa Ladeira]

Fortunately I have 2 licenses. Just vopi1 server uploaded. I have to force vopi2 upload, I guess ....

License Unit Report

License Unit Distribution

Phone License Feature

License Server	Units Authorized	Units Used	Units Remaining	Units Pending	Status
voip1	3332	4	3328	0	Uploaded
Total Units for Feature	3332	4	3328	0

CCM Node License Feature

License Server	Units Authorized	Units Used	Units Remaining	Status
voip1	2	1	1	Uploaded
Total Units for Feature	2	1	1

Software License Version

License Server	SW Version	Status
voip1	7.0	Uploaded

force vopi2 up

[Chris Deren · Accepted solution]

You do not upload license to the sub. Are you running version 7 or something newer? Your feature license is only for version 7.

Chris

[David Hailey · Accepted solution]

You have 2 node licenses installed already so that wouldn't seem to be the issue.  On the same track as Chris, is this a new cluster or has it been recently upgraded?

Hailey

[Rosa Ladeira]

I stared working on this project a few days ago.

A colleague was working on it but he does not remember if he had uploaded the licenses.

Reports says no.

Those servers are new.

Configuration was started and stoped.

[Chris Deren · Accepted solution]

SO, are you good now?

What version of CUCM are you running?

Chris

[Rosa Ladeira]

Not so sure !

Cisco Unified CM Administration

System version: 7.1.5.10000-12

I have been starting services on voip2 one per time and got above

Cisco CallManager Cannot connect to License Manager

but using CLI

:~$ ssh -l admin voip2

admin@voip2's password:

Last login: Fri Feb  8 18:45:53 2013 from morgana.impa.br

Command Line Interface is starting up, please wait ...

   Welcome to the Platform Command Line Interface

admin:utils network ping voip1

PING voip1.impa.br (147.65.21.110) 56(84) bytes of data.

64 bytes from voip1.impa.br (147.65.21.110): icmp_seq=0 ttl=64 time=0.162 ms

64 bytes from voip1.impa.br (147.65.21.110): icmp_seq=1 ttl=64 time=0.178 ms

64 bytes from voip1.impa.br (147.65.21.110): icmp_seq=2 ttl=64 time=0.166 ms

64 bytes from voip1.impa.br (147.65.21.110): icmp_seq=3 ttl=64 time=0.155 ms

--- voip1.impa.br ping statistics ---

4 packets transmitted, 4 received, 0% packet loss, time 3003ms

rtt min/avg/max/mdev = 0.155/0.165/0.178/0.012 ms, pipe 2

admin:utils diagnose module network

Log file: platform/log/diag1.log

Starting diagnostic test(s)

===========================

Module: network  not found

Diagnostics Completed

admin:

Any idea ?

[Rosa Ladeira]

I am trying to follow these instruction from:

	Cisco Unified Communications Manager Administration Guide, Release 7.0(1)
	License File Upload

Step 1 Choose System > Licensing > License File Upload.

The License File Upload window displays.

Step 2 The Existing License Files drop-down list box displays the license files that are already uploaded to the server.

---

Note To view the file content of any existing files, choose the file from the drop-down list box and click View File.

---

Step 3 To choose a new license file to upload, click Upload License File.

The Upload File pop-up window displays.

Step 4 To upload to the server, click Browse to choose a license file.

---

Note The  format of the license file that you receive specifies  CCM.lic. If you retain the .lic extension, you can  rename the license file. You cannot use the license if you edit the  contents of the file in any way.

---

Step 5 Click Upload.

After the upload process is complete, the Upload Result file displays.

Step 6 Click Close.

Step 7 In  the License File Upload window, the status of the uploaded file  displays. In Cisco Unified Serviceability, restart the Cisco CallManager  service.

But I am not able to.

Cisco License Manager

Running

Fri Feb  8 17:04:13 2013

0 days 00:30:15

I am getting this message:

Note:   Cisco Unified Communications Manager service should be restarted after uploading software version license file.

from Tools -> Service Activation

Update Failed for the Service(s): Cisco  CallManager Request unsuccessful to license manager(Please check the  Licensing logs for further details)

[David Hailey · Accepted solution]

Rosa,

Based on your output from the license unit report, at least one license was already loaded on the server as you have DLU, Node License, and SW license and they are all status of "Uploaded".  What is the contents of the second license file that you have?  Were you able to check the replication status for the cluster?

Hailey

[David Hailey · Accepted solution]

Try this as well - restart the License Manager service on VOIP1 (Publisher).