Dialed number cutting off

[Chris Campbell]

I am back to learning CUCME after having been away from it for a while and I have an issue that I'm trying to understand.  When I dial an extension in my house, everything works.  When I dial a 7-digit local number, everything works, but when I attempt to dial a long distance -- 1 XXX-XXX-XXXX, it cuts off after 7 digits and sends those to the phone company, which doesn't work.  I can dial a number outside my local area if I punch in the entire 1-digit number with the handset on-hook and then press dial.

[Roger Kallberg]

Please post the dial peers that you have created in CME so that we can verify them.

[Chris Campbell · Accepted solution]

The problem was here in my dialplan:

voice register dialplan 1

 type 7940-7960-others

 pattern 1 .......

Adding the following items fixed it:

 pattern 2 1..........

 pattern 3 4...

Thanks again, Roger!

[Roger Kallberg]

Glad to hear that you have found a solution. However I don’t think that you have to use that configuration at all as it’s intended to be used for older SIP phones that don’t support KPML.

[Chris Campbell]

Okay, thanks.  I'll keep working on it.  Here's what I have:

#sh run | s dial-peer       

dial-peer voice 1 pots

 description Ames local

 destination-pattern [2-8]......

 no digit-strip

 port 0/1/0

 forward-digits 7

dial-peer voice 3 pots

 description Long Distance

 destination-pattern 1..........

 no digit-strip

 port 0/1/0

 forward-digits 11

dial-peer voice 4 voip

 destination-pattern 400.

 session protocol sipv2

dial-peer voice 5 voip

 incoming called-number .

dial-peer voice 60 voip

 destination-pattern 4500

 session protocol sipv2

 session target ipv4:10.0.22.230

 voice-class codec 1  

 dtmf-relay rtp-nte

 no dtmf-interworking

 no vad