We have implemented SSO in all our UC infrastructure.
We have noticed one issue.
We have VM account for non-LDAP users and it has set notification to email ID which is LDAP user ( lets call this LDAP user A)
Whenever A receives email notifcaiton about VM, User A tries to access mailbox via link, it goes to A's mailbox due to LDAP. I understand this is due to SSO.
Do we have any other link to acces non-LDAP user's mailbox via web ?
As of now we are utilizaing feature of alternate ext or Distribution list to send VM of non-LDAP to LDAP's user mail.
If you enable web inbox in the Class of Service of the user you can log into a web page to access the messages.