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F1004 : Controller 1 on server 4 is inoperable. Reason: CIMC did not detect storage controller

sdouilliet
Level 1
Level 1

‎10-27-2018 11:07 AM

Hello,

 

I installed a HyperFlex and I have a Intermittent critical alert on my servers :error.jpg

I needs to restart my servers every time or run a Re-Acknowledgment to solve the issue...

 

Can you tell me why i has this issue please ?

 

Thanks.

 

 

0 Helpful
4 Replies 4

mojafri
Cisco Employee
Cisco Employee

‎10-28-2018 06:23 AM

Hi, 

 

What is the C-series bundle firmware running on server? 


Regards,

MJ

 

0 Helpful

sdouilliet
Level 1
Level 1
In response to mojafri

‎10-28-2018 10:28 AM

 

Hi,

 

here's a screen :

firmware.jpg

 

0 Helpful

mojafri
Cisco Employee
Cisco Employee
In response to sdouilliet

‎10-28-2018 06:07 PM

Please upgrade the server firmware to 3.2(2c)C or above. 

 

Bug: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvf89931/?reffering_site=dumpcr

 

image.png

Please rate if you find it helpful.

 

Regards,

MJ

0 Helpful

sdouilliet
Level 1
Level 1
In response to mojafri

‎10-29-2018 04:28 AM

Thanks for this solution

I'll run the upgrade and wait several days to conclude.

0 Helpful
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