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Field notices - can't verify information using CIMC

Gregg Hughes
Beginner
Beginner

Good morning, all!

I subscribe to the C-series Rack Server notices and received FN-64073 yesterday.  This refers to a drive condition of very low usage and a resultant physical failure.  Even though my servers aren't under support I still need to know what vulnerabilities apply to my boxes.

The Field Notice says that they may be susceptible on an extended idle time or very low activity. Since these boxes aren't rebooted very often, and the primary activity is writing local logs, my drives may be affected.

The Field Notice directs me to a tab under the Inventory for Storage.  I only have a mirrored pair holding the VMware ESXi local image.  The drives are connected to the LSI 1064E Mezzanine Card - which has no information about the drives attached.

Is there another way to query the drive information non-intrusively?  

Thanks to all for looking!

Gregg

6 Replies 6

Wes Austin
Cisco Employee
Cisco Employee

Hey Gregg,

If you pull a tech support file, in '/mnt/jffs2/storage-data', this will have all RAID controller info including model, vendor, SN, etc.

HTH,

Wes

Hello, Wes!

I pulled the tech support from one of the servers.  The file has 0 bytes.

I'm going to check the other files in the package to see if they have the information I need.

Thanks!

Gregg