Intel P4510 Drive sets Fans to maximum - C220M5

xpecto · ‎11-07-2018

We added Intel P4510/2TB Drives on three C220M5 as a second drive. (The first ones are P4500 2TB)

Performance is very good, but the fans spun up to maximum speed and stayed there. Power Policy "balanced"

is applied with "success", but without any change on the fans. Load ist very low and temperatures are below 28C.

I would like to have the fans back to normal operation. Any Hints?

Thanks in advance & best regards,

xpecto

(Firmware C220M5.4.0.1g)

mojafri · ‎11-07-2018

Hi @xpecto,

All three servers showing same behavior? What is the RPM showing on CIMC? I believe you mean fan control policy?

Power Policy "balanced"

What is showing on "Applied Fan Policy field"?

Regards,

MJ

xpecto · ‎11-07-2018

Yes, all three servers are identical. Rpm between 22000 and 25000.

CIMC -> Compute -> Power Policies

Thank you for you help!

xpecto

xpecto · ‎11-07-2018

One thing to mention:

The CIMC->Storage Section shows a "moderate Fault" on the nvme-U.2 Drives.

The P4510 drives are not (yet?) recognized by the BIOS. The system itself is green.

mojafri · ‎11-07-2018

Could you share the screen shot or any error logs in "Chassis menu, click Faults and Logs"?

Regards,

MJ

xpecto · ‎11-07-2018

Time                Severity      Source           Description
------------------- ------------- ---------------- ----------------------------------------
2018 Nov 7 13:46:13 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):sshd:13044 Session open (user:admin, ip:192.168.IPSHORTED, id:7, type:CLI)
2018 Nov 7 13:46:13 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):sshd:13044 Login success (user:admin, ip:192.168.IPSHORTED, service:sshd)
2018 Nov 7 13:45:49 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cisco_pm:1542 Session close (user:admin, ip:192.168.IPSHORTED, id:6, type:CLI)
2018 Nov 7 13:42:18 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):sshd:12970 Session open (user:admin, ip:192.168.IPSHORTED, id:6, type:CLI)
2018 Nov 7 13:42:18 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):sshd:12970 Login success (user:admin, ip:192.168.IPSHORTED, service:sshd)
2018 Nov 7 13:42:01 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cisco_pm:1542 Session close (user:admin, ip:192.168.IPSHORTED, id:5, type:CLI)
2018 Nov 7 13:41:26 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):sshd:12892 Session open (user:admin, ip:192.168.IPSHORTED, id:5, type:CLI)
2018 Nov 7 13:41:26 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):sshd:12892 Login success (user:admin, ip:192.168.IPSHORTED, service:sshd)
2018 Nov 7 13:39:07 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):fcgi:1275 "AUDIT-LOG: CIMC was logged in by User:admin from Windows OS Using Google Chrome(69.0.3497.100) browser "
2018 Nov 7 13:39:07 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):fcgi:1275 Session open (user:admin, ip:192.168.IPSHORTED, id:4, type:webgui)
2018 Nov 7 13:39:07 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):fcgi:1275 Login success (user:admin, ip:192.168.IPSHORTED, service:webgui)
2018 Nov 7 13:05:17 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cisco_pm:1542 Session close (user:admin, ip:192.168.IPSHORTED, id:3, type:webgui)
2018 Nov 7 12:20:01 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cipmi:1051 "oem_command.c:441:Audit: IPMI Request Message --> Chan:11, Netfn:0x00, Cmd:0x06, Data: 0x30 0x01, CC:0x00 "
2018 Nov 7 12:13:04 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cipmi:1051 "oem_command.c:441:Audit: IPMI Request Message --> Chan:11, Netfn:0x00, Cmd:0x06, Data: 0x30 0x01, CC:0x00 "
2018 Nov 7 12:11:46 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cipmi:1051 "oem_command.c:441:Audit: IPMI Request Message --> Chan:11, Netfn:0x00, Cmd:0x06, Data: 0x30 0x01, CC:0x00 "
2018 Nov 7 12:11:17 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):fcgi:1275 "AUDIT-LOG: CIMC was logged in by User:admin from Windows OS Using Google Chrome(69.0.3497.100) browser "
2018 Nov 7 12:11:17 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):fcgi:1275 Session open (user:admin, ip:192.168.IPSHORTED, id:3, type:webgui)
2018 Nov 7 12:11:17 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):fcgi:1275 Login success (user:admin, ip:192.168.IPSHORTED, service:webgui)
2018 Nov 7 10:24:03 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cisco_pm:1542 Session close (user:admin, ip:192.168.IPSHORTED, id:1, type:webgui)
2018 Nov 7 09:54:02 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cipmi:1051 "oem_command.c:441:Audit: IPMI Request Message --> Chan:11, Netfn:0x00, Cmd:0x06, Data: 0x30 0x01, CC:0x00 "
2018 Nov 7 09:53:38 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cisco_pm:1542 Session close (user:admin, ip:192.168.IPSHORTED, id:2, type:vKVM)
2018 Nov 7 09:51:02 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cipmi:1051 "oem_command.c:441:Audit: IPMI Request Message --> Chan:15, Netfn:0x06, Cmd:0x30, Data: 0x08, CC:0x00 "
2018 Nov 7 09:51:02 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cipmi:1051 "oem_command.c:441:Audit: IPMI Request Message --> Chan:15, Netfn:0x06, Cmd:0x2e, Data: 0x0c, CC:0x00 "
2018 Nov 7 09:50:56 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cipmi:1051 "oem_command.c:441:Audit: IPMI Request Message --> Chan:15, Netfn:0x06, Cmd:0x06, Data: 0x80 0x80, CC:0x00 "
2018 Nov 7 09:50:49 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):selparser:1144 "selparser.c:727: # 8E 01 00 00 01 02 00 00 78 B5 E2 5B 20 00 04 25 01 00 00 00 08 01 0F 0F # 18e | 11/07/2018 09:50:48 UTC | CIMC | Entity presence BIOS_POST_CMPLT #0x01 | Device Present | Asserted "
2018 Nov 7 09:50:48 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):selparser:1144 "selparser.c:727: # 8D 01 00 00 01 02 00 00 77 B5 E2 5B 33 00 04 12 83 00 00 00 6F 01 FF FF # 18d | 11/07/2018 09:50:47 UTC | BIOS | System Event #0x83 | OEM System Boot Event | Asserted "
2018 Nov 7 09:50:48 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):rack_fan_control:1188 "rfc_logging.c:271:Applied Policy: Balanced, Configuration Status: SUCCESS "
2018 Nov 7 09:50:48 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):rack_fan_control:1188 "rfc_logging.c:271:Configured Policy: 20, Derived Policy: 20! "
2018 Nov 7 09:50:48 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):rack_fan_control:1188 "rfc_logging.c:271:PCI Card Map: CardType - 23 Manageable - 0 Precedence - 0, Policy - 10, Slot - 76 "
2018 Nov 7 09:50:48 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):rack_fan_control:1188 "rfc_logging.c:271:PCI Card Discovered: 0x8086 0x1563 0x1137 0x01A3 "
2018 Nov 7 09:50:48 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):rack_fan_control:1188 "rfc_logging.c:271:PCI Card Map: CardType - 2 Manageable - 1 Precedence - 0, Policy - 10, Slot - 0 "
2018 Nov 7 09:50:48 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):rack_fan_control:1188 "rfc_logging.c:271:PCI Card Discovered: 0x1000 0x0014 0x1137 0x020E "
2018 Nov 7 09:50:48 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):rack_fan_control:1188 "rfc_logging.c:271:PCI Card Map: CardType - 0 Manageable - 0 Precedence - 0, Policy - 20, Slot - 0 "
2018 Nov 7 09:50:48 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):rack_fan_control:1188 "rfc_logging.c:271:PCI Card Discovered: 0x8086 0x0A54 0x8086 0x4802 "
2018 Nov 7 09:50:48 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):rack_fan_control:1188 "rfc_logging.c:271:PCI Card Map: CardType - 0 Manageable - 0 Precedence - 0, Policy - 20, Slot - 0 "
2018 Nov 7 09:50:48 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):rack_fan_control:1188 "rfc_logging.c:271:PCI Card Discovered: 0x8086 0x0A54 0x8086 0x4702 "
2018 Nov 7 09:49:48 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):rack_fan_control:1188 rfc_logging.c:271:Starting main fan control algorithm (sleep period 100 ms)!
2018 Nov 7 09:49:48 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cipmi:1051 ocmds_node_mgr.c:899:Setting fan speed to normal.
2018 Nov 7 09:49:35 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):rack_fan_control:1188 rfc_logging.c:271:Fan Speed Override All Zone PWMs to 100%
2018 Nov 7 09:49:35 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cipmi:1051 ocmds_node_mgr.c:882:Setting the fan speed to max.
2018 Nov 7 09:47:48 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cipmi:1051 "oem_command.c:441:Audit: IPMI Request Message --> Chan:15, Netfn:0x0c, Cmd:0x01, Data: 0x03 0x04 0x00, CC:0xcc "
2018 Nov 7 09:47:48 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cipmi:1051 "oem_command.c:441:Audit: IPMI Request Message --> Chan:15, Netfn:0x0c, Cmd:0x01, Data: 0x01 0x04 0x00, CC:0x00 "
2018 Nov 7 09:46:59 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):avct_server:1497 Session open (user:admin, ip:192.168.IPSHORTED, id:2, type:vKVM)
2018 Nov 7 09:46:59 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):avct_server:1497 Login success (user:admin, ip:192.168.IPSHORTED, service:kvm)
2018 Nov 7 09:46:58 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):fcgi:1275 "AUDIT-LOG: KVM launch from HTML triggered by User:admin from Interface:webgui "
2018 Nov 7 09:46:53 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):DOCTOR-BMC:9955 doctor-bmc.c:328:Stopping Application [tsa_server]
2018 Nov 7 09:46:50 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):rack_fan_control:1188 rfc_logging.c:271:Starting main fan control algorithm (sleep period 100 ms)!
2018 Nov 7 09:46:42 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):selparser:1144 "selparser.c:727: # 8C 01 00 00 01 02 00 00 81 B4 E2 5B 20 00 04 25 BF 00 00 00 08 01 0F 0F # 18c | 11/07/2018 09:46:41 UTC | CIMC | Entity presence MAIN_POWER_PRS #0xbf | Device Present | Asserted "
2018 Nov 7 09:46:37 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):selparser:1144 "selparser.c:727: # 8B 01 00 00 01 02 00 00 7C B4 E2 5B 20 00 04 25 BF 00 00 00 08 00 0F 0F # 18b | 11/07/2018 09:46:36 UTC | CIMC | Entity presence MAIN_POWER_PRS #0xbf | Device Absent | Asserted "
2018 Nov 7 09:46:36 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):DOCTOR-BMC:9805 doctor-bmc.c:328:Stopping Application [tsa_server]
2018 Nov 7 09:46:36 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):rack_fan_control:1188 "rfc_logging.c:271:Applied Policy: N/A, Configuration Status: PENDING - Host powered off "
2018 Nov 7 09:46:35 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cipmi:1051 "oem_command.c:441:Audit: IPMI Request Message --> Chan:11, Netfn:0x00, Cmd:0x06, Data: 0x30 0x01, CC:0x00 "
2018 Nov 7 09:46:05 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cipmi:1051 "oem_command.c:441:Audit: IPMI Request Message --> Chan:15, Netfn:0x0c, Cmd:0x01, Data: 0x03 0x04 0x00, CC:0xcc "
2018 Nov 7 09:46:05 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cipmi:1051 "oem_command.c:441:Audit: IPMI Request Message --> Chan:15, Netfn:0x0c, Cmd:0x01, Data: 0x01 0x04 0x00, CC:0x00 "
2018 Nov 7 09:45:22 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cipmi:1051 "oem_command.c:441:Audit: IPMI Request Message --> Chan:11, Netfn:0x00, Cmd:0x06, Data: 0x30 0x01, CC:0x00 "
2018 Nov 7 09:45:11 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):DOCTOR-BMC:9663 doctor-bmc.c:328:Stopping Application [tsa_server]
2018 Nov 7 09:45:08 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):rack_fan_control:1188 rfc_logging.c:271:Starting main fan control algorithm (sleep period 100 ms)!
2018 Nov 7 09:44:59 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):selparser:1144 "selparser.c:727: # 8A 01 00 00 01 02 00 00 1B B4 E2 5B 20 00 04 25 BF 00 00 00 08 01 0F 0F # 18a | 11/07/2018 09:44:59 UTC | CIMC | Entity presence MAIN_POWER_PRS #0xbf | Device Present | Asserted "
2018 Nov 7 09:44:54 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):selparser:1144 "selparser.c:727: # 89 01 00 00 01 02 00 00 16 B4 E2 5B 20 00 04 25 BF 00 00 00 08 00 0F 0F # 189 | 11/07/2018 09:44:54 UTC | CIMC | Entity presence MAIN_POWER_PRS #0xbf | Device Absent | Asserted "
2018 Nov 7 09:44:53 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):DOCTOR-BMC:9504 doctor-bmc.c:328:Stopping Application [tsa_server]
2018 Nov 7 09:44:53 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):rack_fan_control:1188 "rfc_logging.c:271:Applied Policy: N/A, Configuration Status: PENDING - Host powered off "
2018 Nov 7 09:44:39 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cipmi:1051 "oem_command.c:441:Audit: IPMI Request Message --> Chan:11, Netfn:0x00, Cmd:0x06, Data: 0x30 0x01, CC:0x00 "
2018 Nov 7 09:44:36 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):AUDIT:1269 Power Restore Policy(policy:restore-last-state) has been triggered by User:admin from Interface:webgui
2018 Nov 7 09:44:36 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cipmi:1051 "oem_command.c:441:Audit: IPMI Request Message --> Chan:11, Netfn:0x00, Cmd:0x06, Data: 0x01 0x6d, CC:0x00 "
2018 Nov 7 09:44:36 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cipmi:1051 "oem_command.c:441:Audit: IPMI Request Message --> Chan:11, Netfn:0x00, Cmd:0x06, Data: 0x30 0x01, CC:0x00 "
2018 Nov 7 09:44:34 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cipmi:1051 "oem_command.c:441:Audit: IPMI Request Message --> Chan:15, Netfn:0x0c, Cmd:0x01, Data: 0x03 0x04 0x00, CC:0xcc "
2018 Nov 7 09:44:34 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cipmi:1051 "oem_command.c:441:Audit: IPMI Request Message --> Chan:15, Netfn:0x0c, Cmd:0x01, Data: 0x01 0x04 0x00, CC:0x00 "
2018 Nov 7 09:44:31 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cipmi:1051 "oem_command.c:441:Audit: IPMI Request Message --> Chan:11, Netfn:0x00, Cmd:0x06, Data: 0x30 0x01, CC:0x00 "
2018 Nov 7 09:44:28 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):rack_fan_control:1188 rfc_logging.c:271:Set fan policy to 20 (Balanced)!
2018 Nov 7 09:44:27 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):AUDIT:1269 Configured Fan Policy is modified with "balanced" by User:admin from Interface:webgui
2018 Nov 7 09:44:13 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cipmi:1051 "oem_command.c:441:Audit: IPMI Request Message --> Chan:11, Netfn:0x00, Cmd:0x06, Data: 0x30 0x01, CC:0x00 "
2018 Nov 7 09:43:40 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):DOCTOR-BMC:9299 doctor-bmc.c:328:Stopping Application [tsa_server]
2018 Nov 7 09:43:38 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):rack_fan_control:1188 rfc_logging.c:271:Starting main fan control algorithm (sleep period 100 ms)!
2018 Nov 7 09:43:29 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):selparser:1144 "selparser.c:727: # 88 01 00 00 01 02 00 00 C0 B3 E2 5B 20 00 04 25 BF 00 00 00 08 01 0F 0F # 188 | 11/07/2018 09:43:28 UTC | CIMC | Entity presence MAIN_POWER_PRS #0xbf | Device Present | Asserted "
2018 Nov 7 09:43:26 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):bios-update:5279 "flash_control.c:413:ME rebooted successfully: 4 0 "
2018 Nov 7 09:43:24 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):selparser:1144 "selparser.c:727: # 87 01 00 00 01 02 00 00 BC B3 E2 5B 2C 60 04 16 16 00 00 00 0A 00 FF FF # 187 | 11/07/2018 09:43:24 UTC | ME | Microcontroller/Coprocessor #0x16 | Transition to Running | Asserted "
2018 Nov 7 09:43:24 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):cipmi:1051 ocmds_node_mgr.c:949:Intel ME has started.
2018 Nov 7 09:43:14 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):DOCTOR-BMC:8996 doctor-bmc.c:328:Stopping Application [tsa_server]
2018 Nov 7 09:43:11 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):NMPowerManagerStats:1629 "NMPowerManagerAPIs.c:2204:is_ME_up_and_accessible: ME is in recovery mode "
2018 Nov 7 09:43:10 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):bios-update:5279 "flash_control.c:361:ME successfully placed in recovery mode: 84 1 "
2018 Nov 7 09:43:09 UTC Notice        C220-WZP22101SHORTED (4.0(1c)):selparser:1144 "selparser.c:727: # 86 01 00 00 01 02 00 00 AC B3 E2 5B 2C 60 04 16 16 00 00 00 0A 02 FF FF # 186 | 11/07/2018 09:43:08 UTC | ME | Microcontroller/Coprocessor #0x16 | Transition to Power Off | Asserted "

The CIMC-Log via SSH (after BIOS-Update). No visible Error-Messages in Webinterface.

The Drives are the Intel devices.

Slot1 P4500 2TB, nvme, 0x4702

Slot2 P4510 2TB, nvme, 0x4802, (new, caused problems with fans)

Slot3 S3610 480 GB, sata

Message during initial insertion of drive:

2018 Nov 5 07:50:12 UTC Notice        SHORTED (3.1(3a)):selparser:1143 "selparser.c:711: # 5E 01 00 00 01 02 00 00 33 F6 DF 5B 20 00 04 0D 46 00 00 00 6F 00 0F 0F # 15e | 11/05/2018 07:50:11 UTC | CIMC | Drive slot(Bay) HDD2_STATUS #0x46 | Drive Presence | Asserted "

mojafri · ‎11-07-2018

Hi @xpecto,

So far logs are clean. Drive assert message is expected one. Only thing i can see is, disk S3610 480 GB, sata is not present in supported list.

LFF C220M5: https://www.cisco.com/c/dam/en/us/products/collateral/servers-unified-computing/ucs-c-series-rack-servers/c220m5-lff-specsheet.pdf

SFF C220M5: https://www.cisco.com/c/dam/en/us/products/collateral/servers-unified-computing/ucs-c-series-rack-servers/c220m5-sff-specsheet.pdf

Is it possible for you to remove sata disk as see if fan speed goes down?

Please rate if you find it helpful.

Regards,

MJ

xpecto · ‎11-07-2018

The sata S3610 drive is there from the start. I did a test: When removing the P4510 the

fans go down to 15k. After inserting back in, the fans go up to 25k.

2018 Nov 7 15:14:05 UTC Notice        C220-WZP2210SHORTED (4.0(1c)):rack_fan_control:1188 "rfc_logging.c:271:Applied Policy: Balanced, Configuration Status: FAN POLICY OVERRIDE - Card(s) "unknown card PCI-Ids: 0x8086-0x0A54-0x8086-0x4702" present "
2018 Nov 7 15:14:05 UTC Notice        C220-WZP2210SHORTED (4.0(1c)):rack_fan_control:1188 "rfc_logging.c:271:Configured Policy: 10, Derived Policy: 20! "
2018 Nov 7 15:14:05 UTC Notice        C220-WZP2210SHORTED (4.0(1c)):rack_fan_control:1188 rfc_logging.c:271:The selected Fan Control Profile could not be applied due to unmanageable PCI card presence!

The P4510 is not in the document as well, there's just a P4500 mentioned. (But Intel switched to a new gen of drives.)

The "unkown card PCI Id" mentioned in the log is for the P4500!

mojafri · ‎11-07-2018

Now that makes sense!

2018 Nov 7 15:14:05 UTC Notice        C220-WZP2210SHORTED (4.0(1c)):rack_fan_control:1188 "rfc_logging.c:271:Applied Policy: Balanced, Configuration Status: FAN POLICY OVERRIDE - Card(s) "unknown card PCI-Ids: 0x8086-0x0A54-0x8086-0x4702" present "

this logs were not there in the previous attachment, however pci-id was present. AND if the drive is not present in spec sheet, its NOT supported.

Regards,

MJ

xpecto · ‎11-07-2018

This is mysterious:

The shown PCI-ID is for the older and thus supported drive.

AND

The fan policy is forced to "balanced" which should not be the "maximum"-Setting.

Any other hints?

Thanks for helping out!

mojafri · ‎11-07-2018

I don't have tech-support logs, else I could have confirmed you which PCI-ID is pointing to what disk. You can check though on your end-

collect-show-tech --> open tar file --> /var --> server_inventory.txt file --> Take out the below IDs

Eg.

VendorID: 0x10df
DeviceID: 0xe200
SubVendorID: 0x10df
SubDeviceID: 0xe280

"Balanced" policy never gets applied after seeing unsupported PCI device.

https://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c/sw/cli/config/guide/4_0/b_Cisco_UCS_C-Series_CLI_Configuration_Guide_40/b_Cisco_UCS_C-Series_CLI_Configuration_Guide_40_chapter_011.html

Hope this helps.

Regards,

MJ

xpecto · ‎11-08-2018

Thank you for pointing that out.

Here are my IDs:

(VendorID-DeviceID-SubVendorID-SubDeviceID)

Good one: Intel P4500, 2TB: 0x8086-0x0a54-0x8086-0x4702

Bad one: Intel P4510, 2TB: 0x8086-0x0a54-0x8086-0x4802

I digged a little deeper: It seems that the "virtual sensor" for temp

on this NVMe-Disk is reporting wrong:

:rfc_virtual_sensor.c:rfc_read_virtual_sensor:1660: Updated VIRTUAL_NVME_TEMP. [Sensor Reading: 80 (0x50)]

The disk does not report this value itself. (tested with linux distro)

mojafri · ‎11-07-2018

If possible, email me the show-tech.

Regards,

MJ

mojafri · ‎11-07-2018

Due to bug: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvj21242/?reffering_site=dumpcr , default policy was changed to "Low power" by default.

What exactly this model is? (UCSC-220-M5SX, UCSC-220-M5SN,UCSC-220-M5L). You have both the drives in slot1 & 2?

Please give me below output from CIMC ssh:

Server# scope sensor
Server /sensor # show temperature

Regards,

MJ

xpecto · ‎11-07-2018

Alle Machines are UCSC-C220-M5SX.