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Hi Folks,We have just taken delivery of two Cisco 840 Wireless handsets and we're trying to get them regitered to our 12.5.1 CUCM. The Phone is running firmware version 1.4 and although it connects to the wireless network, it will not register to th...
Hello Folks,We are running an on-prem UC infrastructure CUCM v14 with PCCE 12.6 and one of our business units wants to present customer information (screen-pop and user data information) from their cloud-based SugarCRM to the agents. Does anyone hav...
Hi Folks, We are looking at implementing Unified Messaging for our users on our v11.5 cluster. Some of our users are Exchange on-premise users and others are Exchange online (O365). Can we set up multiple Unified Messaging services whereby our O365...
Hi Folks, We are running CUCM/IM&P/Unity version 11.5 and would like to set up Unified Messaging for our Jabber clients. We currently have a mix of Exchange on-premise accounts and Exchange online. From our initial experiments, we have noticed that...
Hi Folks, We are doing a migration from Skype for Business (S4B) to CUCM and the Test group has raised a couple of questions about notifications in Jabber 12.9(x). Generally, these users will be in hunt groups and, in S4B, they can see which Hunt G...
Hi Jonathan,Thanks for the reply. It seems the phone does a PING prior to going through the registration process, which was blocked. Letting the ping through allowed the phone to register to the Call Manager.
Hi Nithin, Thanks very much for your response. This certainly answers my question but I think I need more info to fully understand the mechanism of the RIS database. Your post appears to be a snip of a larger document. Can you tell me what the sou...
