About a.papadimitriou

a.papadimitriou · 04-18-2019

Guys,I need your help here!I have deployed UCCX Outbound Campaigns (Preview/Progressive/Predictive) which are Agent based.Preview is working fine.I am facing issues with Progressive&Predictive. Import contacts are loaded to dialer and the calls are s...

a.papadimitriou · 01-16-2018

Hi Denise,Thanks for the prompt reply. Do you know if we can address this issue to any "special" technical team?We are ATP UCCE partners and for a previous issue we had,we ve been told that there is no official UCCE team.Any ideas would be more than ...

a.papadimitriou · 01-16-2018

Denise,i know it's almost a year from the last reply but we are also facing the same issue.do you have any update on this issue?our deployment:UCCE 11.5Finesse 11.5and we are getting the same error for CTI version :<ApiError><ErrorType>Not Found</Er...

a.papadimitriou · 06-27-2017

- You also have to check if the device has already installed the CollaborationEndpoint firmware.- Plus, since you don't mention the CUCM version, you have to see compatibility issues (if there is the proper device pack loaded on CUCM).- be sure about...

a.papadimitriou · 03-21-2017

Hello,how do you enable/config co-browse on Finesse in order to integrate with REM solution?thanks

Member Since	‎09-08-2016 05:39 AM
Date Last Visited	‎09-25-2020 05:50 AM
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UCCX Campaigns: CPA failure (FAX,Answering Machine Detection failure)

Re: TaskManagement Gadget Issue

Re: TaskManagement Gadget Issue

Re: DX80 is not registering with CUCM.

Re: Remote Expert Co-browse