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Due to weak 5G signal reception, the 5G router, which provides Internet WAN to MX via direct wired connection would be relocated to a distant location. However, ethernet cable cannot connect MX to it because of the distance.I am thinking to create a ...
I have performed factory reset for MS120.Instead of Power LED turns off after all LED blinking for around 15 seconds, it turns orange. I release the Reset button right after it turns orange. After that, I am not able to visit http://1.1.1.100 from my...
Originally, each group of agent would only need to handle a corresponding CSQ. 1 CSQ matches to 1 skill.
Recently, these agents would have more than 1 skills to handle CSQ other than their main CSQ.I receive request where we would need to display per...
I have 2 endpoints SX80 and Room Kit Plus, both registered to on-prem CUCM with latest software. When they dial to Webex Meetings, no outgoing video is sent. Observed from Expressway-C, the number of received video packets is very small from these 2 ...
We need to import stored procedure into db_cra for customized report definition. According to our understanding, the new procedure would be stored under "uccxhruser"' user. However, after we imported, we cannot add report definition based on these ne...
There is wired DIA installed at the current location for MX primary uplink, so MX cannot be relocated. I am thinking relocating the 5G router instead, so the change could be minimized.
MX has a wired DIA for primary uplink, this 5G is in fact for secondary. We have cables for LAN connection for AP and some POE end devices. An alternative plan is replacing one of them with the 5G router.
I have connected a router running DHCP pool, I can ping it with with its DHCP-assigned IP. and make it connected to Meraki cloud. It seems only the Local Status page is not working here.
No User MOH and Network MOH defined in CUCM CTI Route point. User MOH and Network MOH have been defined at UCCX Call Control Group. Any other configuration would affect the voice message listened by the caller?
