Member since ‎04-06-2010

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  • 31 Posts
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  • 68 Helpful votes Given
  • 10 Helpful votes Received
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Hi   I got UCCX agents that are members of multiple CSQ's that are setup with:   Automatic work: Enabled Wrapup time: enabled (30 seconds)   Resource automatic available: enabled   When i run " Agent state detail report" i can see those agents quiet ...
Hi ThereI was wondering if there is a way to chnage the ringer volume on the 2nd line of the phone (so line 1 is loud and line 2 is louder for example)I know i can change the ring tone and i can change the 2nd line to (flash only, ring once or ring)....
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Member Since ‎04-06-2010 07:40 PM
Date Last Visited ‎08-13-2018 02:09 AM
Posts 31
Total Helpful Votes Received 10
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