Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hi,
We have Cisco Interaction Manager 4.x with 100 concurrent agent license for below. We will be upgrading to version 11.0 and need to buy more concurrent advanced agent license for WIM and hence what is the equivalent part # I need to order for ver...
Hi,
I am planning to order for Cisco Web interaction Manager advanced package agent license for 100 concurrent sessions. Can you let me know what is the Cisco part code and also where can I get Cisco list price?
Thanks
kms
Hi,I have installed Cisco UC Integration for Microsoft Lync 10.6 on my desktop. When I select Use My phone for calls >> Cisco 7942 , I just see a message "setting phone" continuously but not really connecting to my desk phone which is 7942 model. Is ...
Hi,From where can I download Cisco click to call compatible with CUCM 10.0? With my cco login id, I could'nt find in below-Downloads Home>>Products>>Unified Communications>>Telephony Extensions>>Unified Communications Widgets.I see only "Phone Design...
Hi,We have CUCM cluster installed on MCS 7845.We want to migrate the cluster to UCS with the same CUCM version. What is the best way to migrate without much impacting the production? On two servers, CTI service is enabled to integrate with IPCC(UCCE...
Thanks for the reply. I planning to migrate first the subscribers and finally the Publisher.During the weekend if i shutdown the existing subscriber(with CTI service service running for IPCC/UCCE integration) on MCS and install a new subsciber server...
Thanks for the reply. I have below question-- Client want to know what UDP port range should be allowed on there firewall to allow traffic from the CUBE. If I dont change the default settings on CUBE,should it be UDP 16384 - 32767?- Can I define the ...
Thanks Aman. If I configure one of my Cisco voice Gateway/CUBE as NTP server/master and point all my UC servers, do you have any idea how it will it take care of day light saving for different time zones automatically? Is it required to point this ...
Thanks for the reply.We have only one Cisco CUBE in our environment on which we have termintaed SIP trunks from our carrier. One of our has customer has OpenScape SBC. We have a WAN/MPLS circuit between ours and customers which is being used for dat...
