cairns-a
Level 1
Level 1
Member since ‎10-12-2002
‎08-18-2017

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  • 160 Posts
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  • 33 Helpful votes Given
  • 0 Helpful votes Received
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User Activity

We have Unity Conn 7.1.3.10000-68I have a user that wants their voice mail box, after the message is left, and caller presses option to try to dial another extension, then pressess 0, that the caller is routed to a selected extension other then main ...
We are running UCCX 7.0(1)SR05_Build504. Is there a Supervisor page?  Where they can get to Real Time Reporter and install Supervisor Desktop. Can a supervisor change the CSQ an agent is in? ThanksTrae
We are running Unity Connection 7.1.3.We have a user that does not want the "caller input" to work at all.  If a caller is in Unity Conn and presses any digit, they want nothing to happen, just continue to play the greeting. Is there a way to disable...
I have a 7960 that was a managers phone using IPMA. The phone has been recycled to a non manager. The IPMA assistant watch window is still showing on the phones display. How can I remove this?
IPCC 4.0(5)a.When I try to upload a prompt I get "java.lang.NullPointerException" error. I have uploaded several other prompts with no issues. I have checked the format of this prompt and it is correct. What could be causing this error and how can...
Community Statistics
Member Since ‎10-12-2002 09:48 AM
Date Last Visited ‎08-18-2017 03:54 AM
Posts 160