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Sometimes individuals in large organizations change office locations. There isn't any identifying means of changing a person location in Control Hub. In order to change locations, you will need to modify and remove the current license for the perso...
Hi,
I am trying to get a list of licensed users. I am not seeing an option under manage users to export a list. When I check reports I am not seeing an option for licensed users.
This user has a free personal WebEx account using the same email address. Have the user log into their personal WebEx account and delete the account. Then you should be able to create a new account and/or change the email for this user.
The reply above answered this question. Please have the person log into WebEx (their free personal account) and delete that account and you will be able to configure the new email address within your company's control hub.
Communication, education and continuous improvements to keep users engaged and interested in advancing their knowledge of the platform are key deliverables to any success story.
Yes, but that only worked temporarily for me. I worked with TAC and they suggested I create a new RMCM user for the CCX and that finally resolved the issue entirely.
