Level 1
Level 1
Member since ‎09-30-2012

User Statistics

  • 41 Posts
  • 1 Solutions
  • 159 Helpful votes Given
  • 5 Helpful votes Received

User Activity

I understand when hybrid calling enabled the inbound and outbound calls goes through EXP C and E between Customer and Webex control hub. Is it possible to enable hybrid Calling without the Exp C and E ? For example lets assume an on-prem environment ...
Hi All. I am trying to get the session id for the each call and trying to pass that to Cisco AQM as meta data. The session ID has to be retrieved by data type Long, but when I pass this value to AQM its not accepting as its not string. How can I conv...
Hi All Currently all the team members when agents are in the call or end the call agents can select multiple wrap-up codes. Is it possible to limit the agents to select only wrap-up codes rather selecting multiple? Kind regardsPragash
Hi All I have configured Billing Application server parameter to save my CDR and CMR files.After configuring the billing server parameter I see 6 files in 1 min on SFTP server.Is there any way I could make it like to generate only one file per day (o...
Hi Team I know this question was asked several times in the discussion, but I was not able to find answer for my question. I am recieving test email from Cisco IMC but would like to know how do i configure if any critical alerts triggered and send th...
Community Statistics
Member Since ‎09-30-2012 06:39 PM
Date Last Visited ‎07-12-2023 12:04 AM
Posts 41
Total Helpful Votes Received 5
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