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- About Brett Fritzsch
09-24-2018
Brett Fritzsch
Member since
10-20-2010
Cisco Employee
Created by
Brett Fritzsch
in IP Telephony and Phones
in IP Telephony and Phones
11-23-2011
06:26 AM
11-23-2011
06:26 AM
Brian, VMware specifically says when doing this to Linux boxes you should be rebuilding the OS. Now with that being said I have done it in the lab a couple of times now, since I have ran into the same issues. A couple scenarios I noticed when doing this: -One VM's services had issues starting after the reboot -A couple ran for a couple weeks with moderate use and then unexplainable things happen to call processing -Have had a couple VM's that havent had any problems YET.... Personally my recommendation would be to take a backup of the database and rebuild the VM. By doing this you could save yourself hours of troubleshooting down the road for something that may not even be able to be explained. Hope this helps! -Brett Fritzsch
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11-23-2011
05:02 AM
Andy, This is the best I could find internally: SCCP Version Third-Gen Phone Load 5.0 v8 8.0.1 5.1 v8 8.2.1 6.0 v12 8.3.1 6.1.1 v12 8.3.x (new phone load not required) 6.1.2 v15 8.3.4 7.0 v17 8.4.1 8.0 V19 9.0.2 8.5 V20 9.1.1 Note that the phone load is the first build that had the features for the CCM, it's not the only firmware that works or ships with the CCM Hope this helps! -Brett
... View more
Created by
Brett Fritzsch
in IP Telephony and Phones
in IP Telephony and Phones
11-23-2011
04:36 AM
11-23-2011
04:36 AM
Driss, Here is the Disaster Recovery Administration Guide for 7.1 and it explains adding a back up device as well as how to schedule a backup on a daily/weekly basis. http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/drs/7_1_2/drsag712.html#wp42208 Are you experiencing any errors or just needed the guide? If you are running into issues are you open to another type of SFTP server? I have found in my experience that using the SFTP function in FreeFTPd almost never has issues. Hope this helps! -Brett Fritzsch
... View more
Created by
Brett Fritzsch
in IP Telephony and Phones
in IP Telephony and Phones
11-21-2011
12:33 PM
11-21-2011
12:33 PM
Jayesh, So the short of it is because 6.1 isnt supported on VMware. The first version that is officially TAC supported on VMware is 8.0.2. With that being said, for lab recreates and confirming you have successful backups, it can be advantageous to have a test setup in VMware. You should be able to install it on VMware to test certain features. The key for 6.1 will be to get the VMware requirements correct. Here are the spec's that we use in our Lab testing environment for 6.1.5: 1 - vCPU 2Gb RAM 80Gb Harddrive Virtual Machine version 7 RedHat Version 4 32-bit Hope this helps! -Brett Fritzsch
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Created by
Brett Fritzsch
in IP Telephony and Phones
in IP Telephony and Phones
11-17-2011
08:41 AM
11-17-2011
08:41 AM
Peter, This is the natural behavior of the phone and it cannot be altered. Hope this helps! -Brett Fritzsch
... View more
Created by
Brett Fritzsch
in IP Telephony and Phones
in IP Telephony and Phones
10-29-2011
08:18 AM
10-29-2011
08:18 AM
Zhou, Check your Enterprise Parameter for auto-registration, by default its SCCP: Keep in mind after changing this setting you need to restart CCM and TFTP most likely. Hope this helps! -Brett Fritzsch
... View more
10-18-2011
06:41 AM
Ashok, Yes this will work on 8.5. In regards to the query just copy and paste what I have below: run sql select e.userid, n.dnorpattern from enduser as e, numplan as n, endusernumplanmap as x where (e.pkid = x.fkenduser and x.fknumplan = n.pkid) You should get an output like the following: userid dnorpattern ======== =========== 5659 5659 5658 5658 test 69211 5657 5657 TestUser 8006 Hope this helps! -Brett Fritzsch
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10-18-2011
05:48 AM
Karthik, This query will match the EndUser ID to the primary extension that is configured on the end user page and list out the UserID and Extension. run sql select e.userid, n.dnorpattern from enduser as e, numplan as n, endusernumplanmap as x where (e.pkid = x.fkenduser and x.fknumplan = n.pkid) Hope this helps! -Brett Fritzsch
... View more
Created by
Brett Fritzsch
in IP Telephony and Phones
in IP Telephony and Phones
10-15-2011
05:06 AM
10-15-2011
05:06 AM
Also, this is a great document on requirements and setting up/troubleshooting the phone VPN client: https://supportforums.cisco.com/docs/DOC-9124#Software_Versions Hope this helps! -Brett Fritzsch
... View more
Created by
Brett Fritzsch
in IP Telephony and Phones
in IP Telephony and Phones
06-30-2011
07:02 AM
06-30-2011
07:02 AM
Yes. CUCM 8.6.1.10000-3 contains the two device options of Cisco Telepresence EX60 and EX90.
... View more
Created by
Brett Fritzsch
in IP Telephony and Phones
in IP Telephony and Phones
02-22-2011
09:10 AM
02-22-2011
09:10 AM
m.ateeque, The first thing to note that per the following two documents ESXi4.0 is the only supported version of VMware that is Supported at the current time for CUCM. Here are the links where this information is provided. http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/prod_brochure0900aecd8062a4f9.html http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/solution_overview_c22-597556.html Also keep in mind that installing CUCM versions prior to 8.0.2 on VMware is also unsupported by Cisco/TAC. With that being said here is the instructions on how to install CUCM 7.0: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/install/7_0_1/install/cmins701.html#wp350676 Please let me know if this helped! -Brett
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Created by
Brett Fritzsch
in IP Telephony and Phones
in IP Telephony and Phones
02-22-2011
08:51 AM
02-22-2011
08:51 AM
Hello Pcanters and Adnan, Here is a guide on setting up 3rd party phones that I have used many times and helps break down the process with all its required steps. http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmcfg/b09sip3p.html#wp1024564 Please let me know if this helps! -Brett
... View more
Created by
Brett Fritzsch
in IP Telephony and Phones
in IP Telephony and Phones
02-08-2011
08:35 AM
02-08-2011
08:35 AM
Thomas, What you are doing can be done by following this doc that I have created: https://supportforums.cisco.com/docs/DOC-14570 Instead of doing the description field you can modify the Owner User ID field. -Brett Please rate this if you find it helpful
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Created by
Brett Fritzsch
in Collaboration, Voice and Video Documents
in Collaboration, Voice and Video Documents
01-05-2011
08:21 AM
01-05-2011
08:21 AM
Introduction: Bulk Administration Tool (BAT) is a tool that can be used to make the editing/adding/removing of multiple phones quicker and easier. Although its designed to make things easier for users to add/remove/update administrators commonly run into issues. The following is a guide that will show you how to edit multiple phone descriptions using this tool. Steps: 1. Bulk Administration ---> Phones --> Export Phones --> All Details 2. Choose all phone types, give a file name, Run immediately 3. Monitor the Job and wait for it to show as completed in Job Scheduler 4. Bulk Administration --> Upload/Download files.... Download the file to your desktop 5. Import into excel using comma delimited Office 2003: Office 2007: 6. Find the Description column 7. Saved the file as a CSV 8. Next we need to upload the CSV that we created: Bulk Administration --> Upload/download files --> Add New Choose file from your desktop Target = Phones Transaction Type = Insert Phones - All Detail Save 9. Bulk Administration --> Phones --> Insert Phones 10. Check Insert Phones All Detail --> select file --> Check Override the existing config --> Run Immediately --> Submit 11. Confirm that the Job ran with no errors Bulk Administration --> Job Scheduler --> Click on the Job Name
12. Check phone page to make sure change took effect.
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Labels:
Created by
Brett Fritzsch
in IP Telephony and Phones
in IP Telephony and Phones
12-13-2010
09:59 AM
12-13-2010
09:59 AM
Fransicg, This can be done via RTMT. I have attached a screenshot of this freature. To use: Open RTMT-> CallManager->Device Search->Phone->Choose Unregistered-> Also you can be more granular here by selecting certain call managers or even device types on the next page. Click finished when you have the options you would like. -Brett
If this helps please rate
... View more
Created by
Brett Fritzsch
in IP Telephony and Phones
11-23-2011 06:26 AM
11-23-2011 06:26 AM
Brian,VMware specifically says when doing this to Linux boxes you should
be rebuilding the OS. Now w...
11-23-2011 05:02 AM
Andy,This is the best I could find internally: SCCP Version Third-Gen
Phone Load 5.0 v8 8.0.1 5.1 v8...
Created by
Brett Fritzsch
in IP Telephony and Phones
11-23-2011 04:36 AM
11-23-2011 04:36 AM
Driss,Here is the Disaster Recovery Administration Guide for 7.1 and it
explains adding a back up de...
Created by
Brett Fritzsch
in IP Telephony and Phones
11-21-2011 12:33 PM
11-21-2011 12:33 PM
Jayesh,So the short of it is because 6.1 isnt supported on VMware. The
first version that is officia...
Created by
Brett Fritzsch
in IP Telephony and Phones
11-17-2011 08:41 AM
11-17-2011 08:41 AM
Peter,This is the natural behavior of the phone and it cannot be
altered.Hope this helps!-Brett Frit...
Created by
Brett Fritzsch
in IP Telephony and Phones
10-29-2011 08:18 AM
10-29-2011 08:18 AM
Zhou,Check your Enterprise Parameter for auto-registration, by default
its SCCP:Keep in mind after c...
10-18-2011 06:41 AM
Ashok,Yes this will work on 8.5. In regards to the query just copy and
paste what I have below:run s...
10-18-2011 05:48 AM
Karthik,This query will match the EndUser ID to the primary extension
that is configured on the end ...
Created by
Brett Fritzsch
in IP Telephony and Phones
10-15-2011 05:06 AM
10-15-2011 05:06 AM
Also, this is a great document on requirements and setting
up/troubleshooting the phone VPN
client:h...
Created by
Brett Fritzsch
in TelePresence and Video Infrastructure
06-30-2011 07:19 AM
06-30-2011 07:19 AM
CUCM 8.6.1 is the first version to have specific device configurations
for the support of EX90/EX60 ...
Created by
Brett Fritzsch
in IP Telephony and Phones
06-30-2011 07:02 AM
06-30-2011 07:02 AM
Yes. CUCM 8.6.1.10000-3 contains the two device options of Cisco
Telepresence EX60 and EX90.
Created by
Brett Fritzsch
in IP Telephony and Phones
02-22-2011 09:10 AM
02-22-2011 09:10 AM
m.ateeque,The first thing to note that per the following two documents
ESXi4.0 is the only supported...
Created by
Brett Fritzsch
in IP Telephony and Phones
02-22-2011 08:51 AM
02-22-2011 08:51 AM
Hello Pcanters and Adnan,Here is a guide on setting up 3rd party phones
that I have used many times ...
Created by
Brett Fritzsch
in IP Telephony and Phones
02-08-2011 08:35 AM
02-08-2011 08:35 AM
Thomas,What you are doing can be done by following this doc that I have
created:https://supportforum...
Created by
Brett Fritzsch
in Collaboration, Voice and Video Documents
01-05-2011 08:21 AM
01-05-2011 08:21 AM
Introduction:Bulk Administration Tool (BAT) is a tool that can be used
to make the editing/adding/re...
Public Statistics
| Date Registered | 10-20-2010 09:27 AM |
| Date Last Visited | 09-24-2018 06:59 AM |
| Total Messages Posted | 16 |
| Total Helpful Votes Received | 35 |
Helpful Votes From
| User | Helpful Count |
|---|---|
| 5 | |
| 5 | |
| 5 | |
| 5 | |
| 5 |
