Member since ‎08-05-2005

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  • 26 Posts
  • 1 Solutions
  • 20 Helpful votes Given
  • 40 Helpful votes Received
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User Activity

I'm using the DB Write step in my UCCX script (v11.6.2) and would like to gather more information if/when a SQL Error is encountered. Is there a way to gather the specific SQL error that was returned and have it write to a custom call variable in the...
I would like to use my Cisco ATA 191 with a cloud solution.  I've been able to to get into the IVR and get the IP address (from option 110), but I'm unable to web into that IP address from a workstation that is on the same VLAN.  It seems like web ac...
We've been using virtual backgrounds for a month or two now and I have had a few people say the performance of there video conference is impacted when they use a virtual background.  I did some testing on my own and I didn't see an increase in bandwi...
I have received a lot of negative feedback about Jabber 12.9 and 12.9.1 on how they handle images that are pasted into a chat.  Jabber shrinks  the pasted images to the point where anything larger than a few inches has to clicked on to open it up out...
I understand we can use the API to gather structured data from UCCX, but my Business Intelligence team whats to have access to raw data.  So they can continuously report on call details.  I'm assuming there is a way, because CUIC even gives you the a...
Community Statistics
Member Since ‎08-05-2005 01:26 PM
Date Last Visited ‎03-03-2023 12:43 AM
Posts 26
Total Helpful Votes Received 40