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Hi,I am getting this error in CVP 11.5 and it's happening intermittently. There are no errors in application logs or CVP logs. I am not sure why this is happening.SERVER ERROR: bad_url: /CVP/Server?MSG_TYPE=CALL_RESULT&CALL_ID=7356F591E4E111E78BB18CB...
30 mins default is very long. If vxml session gets stuck due to some app error, vxml port doesn’t get released until 30 minutes timeout is reached. So if you have 100 ports and 100 calls got session stuck then it cannot process any new call for almos...
Hi,I would use same application as long as functionality doesn’t change. Just put logic in front to route to specific flows in the application. This way it’s easier to maintain.Thanks,RahulApp Developer | Consulting EngineerDimension Data
Hi Janine,Option 9 from the last menu in IVR, when pressed, disconnects the call. Basically I send the call to ICM to do release call. But when option 9 is pressed, it plays the "we are having technical issues, please call later (male voice)" and dis...