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Hi,I am configuring the CME ver 8.6 for FXO ports.My customer has 4 FXO Ports and 1 T1/E1 card.The requirement is..once the PRI goes down then all the calls coming to recpetion should land on the FXO and it should ring on reception phone.My current r...
Hi,I want configure 4 FXO Ports on a CME router.The scenario i am using is that my customer has 1 PRI and if that fails then all the outgoing calls should go through FXO ports.Also i don't want any incoming calls to come on those FXO ports.Please le...
Hi,I've configured MVA on my H.323 gateway for System Remote Access Using PRI method.Now what happens is that when i place a call from my mobile my MVA IVR works fine and is able to accept "remote destination no" and "password" and asks for pressing...
Hi, My customer has a requirement of dialing a call outside once it hits the IVR similar to MVA feature in CUCM.Hence I’ve created a custom script(attached). Now the problem I am facing is that when try to upload the same script in CUE web page then ...
Hi,I have recently integrated CUE ver 8.0.2 (resident on the voice gateway of branch office) with my CUCM ver 7.1.3.(at headquters).The CTI Ports and CTI route points are showing registered on CUCM.I am trying to use system default aa.aef script in a...
Hi Arvind,I am facing the similar problem that when I place call to a PSTN number it gives a long beep and call never completes.Please let me know how your issue was resolved.RegardsAmit
Hi Abhi,Sorry to put you in confusion earlier.There are two issues in my CUE IVR1) IVR script was not getting uploaded when i was using "place call" step in my IVR2)"Place Call" step or "Call Redirect" is not is able to dial outside.For issue no (1 )...
Thanks Abhi.Let me check it out.Actually after putting debug ccsip mesages the call is not hitting the voice gateway, once the call is placed.RegardsAmit
Hi Abhi,Thanks.Actually I tried using "Call Redirect" but it works only on internal extensions.I've to transfer the call to a PSTN number that is why i was looking at "Place Call" step. Can I make "call redirect" step work for PSTN no.s somehow Also ...
Hi Gabriel,I am using G.711 codec as i've configured intra regoin calling in region setting (in CUCM) as G.711.The same region is mapped to device pool.And I've mapped the same device pool to AA CTI route point.Is there any other place as well where...
