Level 1
Level 1
Member since ‎07-25-2005

User Statistics

  • 28 Posts
  • 0 Solutions
  • 3 Helpful votes Given
  • 5 Helpful votes Received
Recent Badges
CCP Member
1 Helpful Vote
5 Replies

User Activity

Hi,AllI have an IPCC Enterprise 7.1 with Cisco Agent Desktop 7.0(2). When I try to use the Http action and use post function some parameters to one my web page, it failed. My web applcation doesn't get any value through post function, but it is Ok th...
Hi,allI enocuntered one problem when I installed the System IPCC 7.0. My Media Kit is 7.0(0)B. I followed the document to install and it was OK at first. There was one error when I should configure the IPCC Machine Initialization. When I created the ...
Hi,allI have one question about AW. When I restart the AW service,but I did not restart the Call Router and Logger service, I want to know whether the data in Logger will be synchronized into the AW DB when AW service is OK.Any effort will be appreci...
Hi,allWe are doing some test about CVP integration with IPCC in our lab enviroment. We have some questions about it.1) If we want to deploy CVP to Play prompt,Collect Digits,Integrate with Database like IVR, Which type should I choose?2) When I confi...
HiWhen I use the Webview to view the Agent Task Detail Activity Report, I find one skill group which I have not created. The skill group name is CCMPIM.Cisco_Voice.default.01398(5000). I think it is created by the system itself. So I want to know wha...
Community Statistics
Member Since ‎07-25-2005 01:51 AM
Date Last Visited ‎01-14-2022 12:02 AM
Posts 28
Total Helpful Votes Received 5
Helpful Votes From
Helpful Votes Given To