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Member since ‎12-07-2004

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  • 63 Posts
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eGain version 15 integrated with UCCE 9.x   Disclaimer: I am very green on email and chat   Trying to find information on the scenarios that will display the messages configured in the file such as:   L10N_EXIT_TXT L10N_L...
Has anyone successfully deployed CUIS with a separate archiver server?If so, can you please take a look at the t_ConnectionJob table and let me know which Procedures DO NOT have NULL under ThrottleInterval. I changed some of these and unfortunately ...
Agent extensions are currently 5 digits. In the IPCC Web Administration, CallManager Connecivity, I see "CallManager Agent Extension Length" is set to 8. What effect if any does this have on operation?Thanks
Since upgrading to newer PCs, agents are getting a windows error "Switch to / retry" when logging into the agent desktop.ICM version is 6.0CTI OS 4.7The agent PC has a process called geodcs.exe utilizing 50% of CPU when the error pops up and if they ...
Running ICM version SR9 shows a fix for CSCsg26106 "Update 2007 DST time for peripherals in time zone different from ACD". I am a little confused by this description in the release notes. Does this patch take care of the DST switch this y...
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Member Since ‎12-07-2004 09:12 PM
Date Last Visited ‎05-25-2023 08:36 AM
Posts 63
Total Helpful Votes Received 20
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