I have a Hunt Pilot number and a Line Group and Hunt List created with 1 member in the Hunt List, Question is Can that one member be call forward external.It is a VG Analog port but I also try a Cisco Device also a  member of the hunt list it will no...

I’ve been asked if our current Unity Connection Voice Mail has voice recognition in the Call Handler, so when a caller calls in and hits an Auto-Attendant for menu options they have the option to say of press one? If not available is there a release ...

I have over 20 AD Users Accounts that have shared Email Profiles One Example.After hours CCX Script goes to Help Desk Voice Mail that's appears on 7 users profile for HelpDesk_VM That that all 7 Helpdesk Associates receive the Voice MailsOriginal que...

I need to pull the Extension List (DID) and there user for a audit what's the best method  Thank You for any Input

Supervisors receive error when trying to silent monitor when agents are in Talking