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We have one UCCX application in our environment that uses different time of day to forward calls to Dr. on-call cellphones. One of these time periods is 7pm-1am. The problem I am having is at midnight, the remainder of the 7pm-1am time is now being c...
I support a client with several CUBEs, one of which has many dial peers which I believe aren't being used at all. When I run a "show dial-peer voice [interface]" I get an output like the example below (details scrubbed). My question is, the last fe...
Do you have a TAC case or bug to reference? We are having the exact same issue again after an upgrade to 12.5.1 SU1 ES03. We had the TAC root fix applied after our initial upgrade to 12.5.1 but it looks like it must have been overwritten. @cipriano...
I can't believe these individual files aren't listed in the release notes, especially since you can't download the .zip file from Cisco anymore. Finding this information is more difficult than it has any reason to be. The newest cmterm-7970_7971-scc...
I am using sip88xx.11-5-1SR1-1 on an 8841 and have had a few freezes when switching lines or coming in and out of voicemail. It isn't consistently happening, and has only occurred a few times. Never had any problems with the previous 11-5 firmware...
Ross, is her external mask on the device line settings the same as yours (on the working call)? Maybe her mask is misconfigured and is being blocked by a route pattern.