Dear Cisco community, I noticed for the latest Cisco CTI Protocol (version 24), this CALL_ATTRIBUTE_CHANGE_EVENT does not have a corresponding message type number defined in https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_cen...

Dear Cisco community,Is there a way to request additional public internet port access for the PCCE sandbox?The context is I am trying to use PCCE sandbox env to test CUCM recording functionality to an external recorder endpoint (Amazon Chime), and cu...

I noticed this issue around Mar 7, 2024 1:10 AM EST, suddenly my client connection did not work. I tried two UCCX sandbox environments it behaved the same. I checked my OPEN_REQ has the same parameter. I am wondering whether there are any system main...

Dear Cisco Community,I am testing our CTI Server protocol integration against the UCCX 12.5 Sandbox environment. Our integration code previously worked smoothly with the PCCE 12.6 Sandbox environment (several days ago when the environment was still a...