About sheletal82

sheletal82 · 10-23-2018

What permissions do I need to grant to allow users to change their voicemail PIN from the Web Inbox > Settings > Passwords > Change PIN?Currently, I get the following error message when trying to change it: This password cannot be changed. Contact yo...

sheletal82 · 08-16-2018

Having an issue with users in jabber directory:Half of our users have a shortened AD login names under an older naming standard: Any of these users that log in to jabber display as username@domain.com and the only profile information that gets popul...

sheletal82 · 05-23-2018

CUCM version 11.5Jabber version 12 I am trying to create an alternate jabber configuration file but it will not apply to my client.File: jabber-config-testing.xml (verified UTF-8 encoding) I have the filename entered in the Cisco Support Field for ...

sheletal82 · 03-07-2018

I have an odd issue.If, from extension 7971, I call externally to 9-555-123-1111 the call goes through fine. If, from extension 7971, I call externally to 9-555-123-2222 the call goes straight to voicemail. If, I mask 7971 as a different number, the ...

sheletal82 · 01-29-2018

Looking for guidance on troubleshooting an issue. We have three Calling Search Spaces (A, B, and C) configured in our CUCM 11.5.1 environment and one of them (A) intermittently produces a delay of around 7 seconds when dialing both internal and ext...

sheletal82 · 08-17-2018

Thank you, that did resolve the issue. I had those entries in the config before but I'm guessing they were under the wrong headers. Now I'm off to figure out what killed our ability to login off-network.

sheletal82 · 05-27-2018

Thanks for the tip!Now get outside and enjoy the weekend 

sheletal82 · 05-23-2018

Yep, that was the problem. The correct syntax is in the form of configurationfile=jabber-config-test.xmlThanks!

sheletal82 · 05-23-2018

Oh, sorry, it's just the filename: jabber-config-test.xmlDoes it need to be the fqdn including port number?

sheletal82 · 05-23-2018

I had used the configurator here: http://www.ciscojabber.io/I wasn't sure about some of the settings so, as a test, I copied the xml that is currently in production in to a new file called jabber-config-test.xml, uploaded, restarted tftp, assigned to...

Member Since	‎11-06-2015 09:59 AM
Date Last Visited	‎10-01-2020 06:28 PM
Posts	19
Total Helpful Votes Received	5

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How to allow end users to change voicemail PIN via Unity Web Inbox

Troubleshooting Cisco Jabber for Windows

Jabber config not applying

Calls to external number going straight to voicemail

Dial delays on one call search space

Re: Troubleshooting Cisco Jabber for Windows

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Re: Jabber config not applying