Pedro Silva
Level 1
Level 1
Member since ‎05-12-2016
‎02-05-2019

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I have been having some fun configuring a hunt group and Unity system call handler over the last couple of days. I think I am nearly there but I am puzzled by some unexpected behaviour. The scenario is as follows: Hunt Pilot DN 421 -> Hunt List - >Li...
We have a hunt pilot configured to link to a Unity Call Handler. This is configured to play a message to callers if there is no answer during business hours. After hours we want the hunt pilot to not hunt and divert straight to a mobile phone. Whats ...
Hi, We are running UC 11.0.1 and CM 11.0.1 I have configured a Helpdesk hunt list in Call Manager and a System Call Handler in Unity. If a caller reaches the end of the hunt list I want an announcement to play and then the call to hang up. At the mom...
We are in the process of rolling out a UC upgrade on two new BE6000s. This will have CUCM and other telephony apps. We have an existing vCenter Server that manages our existing VmWare clusters. These are based on IBM hardware. My question is, can ...
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Member Since ‎05-12-2016 12:21 AM
Date Last Visited ‎02-05-2019 10:03 PM
Posts 8
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