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Pedro Silva
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Level 1
Member since ‎05-12-2016
‎02-05-2019
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  • 8 Posts
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  • 10 Helpful votes Given
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Configuring a Hunt Group with Unity Connection

01-31-2019
I have been having some fun configuring a hunt group and Unity system call handler over the last couple of days. I think I am nearly there but I am puzzled by some unexpected behaviour. The scenario is as follows: Hunt Pilot DN 421 -> Hunt List - >Li...

Divert Hunt Pilot after hours

01-30-2019
We have a hunt pilot configured to link to a Unity Call Handler. This is configured to play a message to callers if there is no answer during business hours. After hours we want the hunt pilot to not hunt and divert straight to a mobile phone. Whats ...

Configure Unity Connection System Call Handler to not allow caller to leave a message

01-29-2019
Hi, We are running UC 11.0.1 and CM 11.0.1 I have configured a Helpdesk hunt list in Call Manager and a System Call Handler in Unity. If a caller reaches the end of the hunt list I want an announcement to play and then the call to hang up. At the mom...

Adding a new BE6000 telephony environment to an existing vCenter Server?

08-06-2016
We are in the process of rolling out a UC upgrade on two new BE6000s. This will have CUCM and other telephony apps. We have an existing vCenter Server that manages our existing VmWare clusters. These are based on IBM hardware. My question is, can ...
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Member Since ‎05-12-2016 12:21 AM
Date Last Visited ‎02-05-2019 10:03 PM
Posts 8
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