Hi all.I'm having a very tough time with a couple of sponsor users getting logged into the sponsor portal. We have a very limited role, where we permit "Domain Users" to get in and create short guest accounts. It works pretty much across the board. H...

Hi all.I've been tearing my hair out with our shiney new 3560-X (IP services).I'm trying to implement PBR, but to prevent traffic from being black-holed I need to verify availability of the next hop which I'm setting.I won't waste time explaining our...

Hi everyone.Hopefully this is a nice easy question. Our CCX agents have both a primary and IPCC extension.The trouble is, when the agent is on a call on their primary extension, if they're selected by the CSQ, the call stays reserved and doesn't actu...

Hi all.I have an extremely irritating issue that I'm hoping someone can offer some advice on?In our setup, we have two sites (let's say SiteA and SiteB for this discussion), each has a local H.323 gateway and devices registered to our main cluster. B...