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Hi all.I'm having a very tough time with a couple of sponsor users getting logged into the sponsor portal. We have a very limited role, where we permit "Domain Users" to get in and create short guest accounts. It works pretty much across the board. H...
Hi!We're currently trying to set up FlexConnect for APs sitting off a 3850 in the remote office. The MC in this case is a 5508 WLC sitting in one of our main sites.It's a simple question I have, where on earth is the Cisco documentation describing ho...
Hi all.I've been tearing my hair out with our shiney new 3560-X (IP services).I'm trying to implement PBR, but to prevent traffic from being black-holed I need to verify availability of the next hop which I'm setting.I won't waste time explaining our...
Hi everyone.Hopefully this is a nice easy question. Our CCX agents have both a primary and IPCC extension.The trouble is, when the agent is on a call on their primary extension, if they're selected by the CSQ, the call stays reserved and doesn't actu...
Hi all.I have an extremely irritating issue that I'm hoping someone can offer some advice on?In our setup, we have two sites (let's say SiteA and SiteB for this discussion), each has a local H.323 gateway and devices registered to our main cluster. B...
Hi Chris, thank you very much for replying to my query.Yes everything works fine when the agents are not on the primary line. I've also verified the ring settings and they look as they should. Looking at the line settings, for both they are set to bu...
Managed to resolve the issue. The site in question had an old intercluster trunk (as it was previously Call Manager Express). This was still configured with the IP address of the gateway. So incoming calls from that gateway were being treated by Call...
