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We are currently running an Expressway C and E.Expressway versions 12.5.6CUCM 11.5.(1)su8Due to increased certificate security requirements for apple iOS, we have been told we need to turn on Certificate Revocation Checking in the SIP protocol config...
Jabber for Windows 12.8.2 and 12.9.2 on Windows 10We have a single user on Jabber who cannot authenticate to O365 in order to save her chats to Outlook. She is able to sign into O365 through all browsers and through Outlook, but for some reason it f...
I'm looking for a way to set the Play Prompt variable, or possibly an alternate variable, to only play a specific duration of the file. Appreciate the help. UCCX 11.6
I am trying to streamline our UCCX applications. Currently, we have the call coming into Unity Connection via a Call Handler. That CH provides the caller with an English and Spanish option. The CH then forwards the call to the appropriate trigger i...
Jabber versions 12.6 , 12.7, 12.8CUCM 11.5(1)SU6 We have Webex SSO turned on, and we have our UC Service Profile setup for our users in CUCM, which points to our WebEx site. The problem is whenever somebody signs into Jabber who doesn't have a WebEx...
That is certainly an interesting solution. The problem I'm trying to solve is using a local MOH file, but still be able to accomplish tasks while the file is playing. For instance, when you use the MOH from the CTI, you place the caller on hold, but ...
