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Hello,The Cisco VG410 comes with a virtual, or soft, DSP, called the vDSP. My company experienced issues with the vDSP "pre-configured" by Cisco and attempted to remove and install the vDSP after the VG was integrated with all our standards - AAA/TAC...
Hi,If I wanted to upgrade from one major release to another (for example, 11.5 to 12.5) my process has been to upgrade Unity, CCX, CER, etc. all before upgrading Call Manager.Picking on Unity, I cannot find any specific documents that say "Unity must...
Hi, I have exhausted my search resources and am trying to determine I can use CLI SQL or AXL to modify the email addresses (recipients) in RTMT's alert actions. Does anyone know if this is possible and, if so, what should be referenced? Thank you ...
Hi,I am reading about Cisco Unity traces and may need a little help with this. The operator mailbox is receiving messages. I want to trace how a call is being routed to this mailbox. I know if a caller into Unity reaches the Opening Greeting and that...
Hello, I am attempting to create a customized directory for Cisco phones by creating and XML based IP Phone Service. I have this working for a Cisco 8945 (SCCP) phone. The goal is to get this working for the various 88xx SIP model of phones, which it...
Thank you! I did check out that report and it does not show who placed the call nor how the caller entered this handler. I did look at the Opening Greeting, knowing it does feed into the Operator greeting, and can see a number of calls hitting the op...
Thank you, that worked! Yesterday, I did try text/*, */*, and a few other variants, but I did not try text/xml. As mentioned, this is an area that I am no familiar with :). Again, thanks for the help
Glad it helped I just had this again, but, a different scenario... I did not have any troubleshooting items set. Here's the process I followed to resolve this scenario: 1. In Trace -> Configuration, I disabled both SIP Stack and SIP Call Processing...
This same issue exists with getSipTrunk which uses RSipTrunk as defined inthe axlsoap.xsd file. I changed "choice" to "sequence" and moved "isanonymous" after "presentationInfo". I can now perform the getsiptrunk. Thanks for the clues in the above po...
