Hi!I would like to configure a hunt group with 3 phones. If no one answers or if they are all busy I would like the call to be forward to the voice mail. Is it possible? Where/how do I configure "the forward to the voice mail" part?Thanks,Ana
Hi!How can I be sure that the redundancy offered by the cluster solution is really working? I mean, how can I be sure that if the publisher crashes, the subscriber will guarantee the CM services?Thanks,Ana
Hi!Imagine a customer waiting in a ccx queue to be answered by an operator. Is it possible to prompt this customer after for example 5 minutes of being waiting in the queue, to choose to leave a voice message and turn off?Thanks,Ana
Hi!We are able to register the sip phones but there are no communication signals, we cannot receive or make calls.What could be the problem?Thanks,Ana Bartolomeu
Hi Rob!I have followed exactly the configuration you have advised but after the 3 phones ring, only a busy signal can be heard. It does not go to the voice mail.Ana
Hi!On System > Cisco Unified CM Group I can see the Publisher and the subscriber. Is this enough to check CCM groups config? On one of the phone's browser page I have on the network configuration:CallManager 1 (CM Pub. IP)activeCallManager 2 (CM Subs...