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We are trying to embed the Cisco non-voice gadget in any open social container like shindig, unlike any gadget non-voice is actually using cisco finesse environment heavily, So there is a problem if we try to run it in some other container than cisco...
I have been trying to understand the Cisco Finesse JS Library to implement a Gadget for Finesse. But I am unable to find any reasonable document which can make me understand what is actually going on behind the scene. let me share what I foundCisco F...
I need the understanding of the OTHER_IN and AGENT_INSIDE call types, to handle those effectively. I have looked into the Cisco Finesse Web Service Guide but I haven't found sufficient information from there.In the case of consult call sometimes the ...
Hi all, I am trying to update the call variable using Finesse Dialog API, I have tested it with poster and programmatically it sends the request successfully( responds 200 )but those doesn't show up in the finesse interface, is there any prerequisite...
I used this method and getting the errors aboutthis.isLoadedis undefined. options.content[this.getRestType()] = { "requestedAction": finesse.restservices.Dialog.Actions.UPDATE_CALL_DATA, "mediaProperties": mediaProperties };this.getRestType is no...
What do I pass to this method for `options`? Can you please share an example of "options"? I thought it is dialog, but now it is not clear what is the structure of this object and is it already in gadget context, or I have to make a new one. Thanks, ...
1- No I don't have any pop-up blocker.2- No new window or tab3- I filled the section .js and oauth.html as document states. * The updated files are oauth.html and SparkTeamAnnouncements.js4- Using Finesse 10.5 and using SparkTeamAnnounce...
I followed your Cisco Spark Team Announcements Gadget guide to test it out with Cisco Finesse,but all I see is Loading... and nothing happens. Any idea why ?