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Rishabh Gupta
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About Rishabh Gupta
04-14-2019
Rishabh Gupta
Cisco Employee
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Stats
Member since
06-05-2016
46
Posts
70
Helpful
7
Solutions
Certifications
Latest Contributions by Rishabh Gupta
Latest Contributions by Rishabh Gupta
Discussions Rishabh Gupta has Participated In
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Re: Delay in presentation using SX10.
Created by
Rishabh Gupta
in
TelePresence and Video Infrastructure
06-21-2018
06-21-2018
HI @vikaskm11, To add further to @Wayne DeNardi 's response: The proximity app will not provide smoo...
Re: ROOM KIT and ISDN Link combination
Created by
Rishabh Gupta
in
TelePresence and Video Infrastructure
05-31-2018
05-31-2018
HI @d.andrianaly, Yes, ISDNLink can now be paired with newer endpoint models like Room Kit Series. I...
Re: Echo SX10
Created by
Rishabh Gupta
in
TelePresence and Video Infrastructure
05-30-2018
05-30-2018
HI @FlorinM, Is this issue specific to SX10 endpoints only or can be experienced on any other endpoi...
Re: Alarm fan MCU 5320
Created by
Rishabh Gupta
in
TelePresence and Video Infrastructure
05-28-2018
05-28-2018
Hi @Phong Tran , Try power cycle of the MCU and see if the status becomes OK. Otherwise open a TAC c...
Re: Touch10 Display incorrect Time
Created by
Rishabh Gupta
in
TelePresence and Video Infrastructure
05-27-2018
05-27-2018
Hi @moe2, I have found a defect matching the conditions what you have mentioned. Cisco Touch 10 show...
Re: Touch10 Display incorrect Time
Created by
Rishabh Gupta
in
TelePresence and Video Infrastructure
05-26-2018
05-26-2018
HI @moe2, Did you mean to right TC 7.3.12 as current software version? Is the NTP setting on CUCM is...
Re: Touch10 Display incorrect Time
Created by
Rishabh Gupta
in
TelePresence and Video Infrastructure
05-24-2018
05-24-2018
HI @moe2, What is the software version you are running on this SX80 codec? What time-zone have you c...
Re: Upgrade C20 firmware required release key
Created by
Rishabh Gupta
in
TelePresence and Video Infrastructure
05-23-2018
05-23-2018
Hi, It seems only release key missing is for TC 5. Yes, if you upgrade to TC 6 , required release ke...
Re: Upgrade C20 firmware required release key
Created by
Rishabh Gupta
in
TelePresence and Video Infrastructure
05-23-2018
05-23-2018
HI @Mohd Khairul Nizam You won't be able to make calls without proper release key installed. For now...
Re: Certificate Expiry Warning after upgrade from TC version to CE 9.2
Created by
Rishabh Gupta
in
TelePresence and Video Infrastructure
05-19-2018
05-19-2018
HI @Kieran Gilbert , @John F, @Song Yi, Yes, it is a known defect and the bug-ID is : CSCvg46418 The...
Re: Cisco Telepresence SX20 upgrade TC6.3.5
Created by
Rishabh Gupta
in
TelePresence and Video Infrastructure
05-16-2018
05-16-2018
HI, Currently installed version is quite old. SX20 can be upgraded to 3 different software tracks : ...
Re: MX800 Dual telepresence damage screen
Created by
Rishabh Gupta
in
TelePresence and Video Infrastructure
04-30-2018
04-30-2018
Hi @Camilo Enrique Barbaste Andrade, You can refer Page#30 or 37 depending upon the type of installa...
Re: How to configure endpoint on VCS and E ?
Created by
Rishabh Gupta
in
TelePresence and Video Infrastructure
04-30-2018
04-30-2018
HI Devaraju, In case you are planning the endpoints to registers via MRA, you can refer this guide :...
Re: Maintenance Mode
Created by
Rishabh Gupta
in
TelePresence and Video Infrastructure
04-30-2018
04-30-2018
HI Michael, If the codecs are still on TC 6.x; I would strongly recommend to upgrade them to TC 7.3....
Re: Maintenance Mode
Created by
Rishabh Gupta
in
TelePresence and Video Infrastructure
04-26-2018
04-26-2018
HI Michael, In case if it is happening with most / all of the C-Series codecs of a site; then it cou...
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Public Statistics
Date Registered
06-05-2016
06:20 PM
Date Last Visited
04-14-2019
10:27 PM
Total Messages Posted
46
Total Helpful Votes Received
70
Helpful Votes Given To
User
Helpful Count
Jens Didriksen
5
Yusuke Yoshinaga
5
PJMack
5
Jaime Valencia
5
See all >
Helpful Votes From
User
Helpful Count
Prashant Kapur
5
faanis
5
vandrewss
5
bmoeller
5
avnsolution
5
See all >