About Rishabh Gupta

Rishabh Gupta · ‎08-15-2016

What are the differences between SX10 and SX10N? The SX10 and SX10N are nearly identical. There are differences in the following: The SX10N has an ultrasonic speaker, with a grill on the front, used only for Intelligent Proximity and Spark pairing. SX10N includes a power adapter, and has different presentation cables. SUMMARY: * Specify SX10N for all new orders. It has better hardware functionality. Part Numbers : CTS-SX10N-K9 New CTS-SX10-K9 Original SX10

Rishabh Gupta · 06-21-2018 07:33 PM

HI @vikaskm11, To add further to @Wayne DeNardi 's response: The proximity app will not provide smoo...

Rishabh Gupta · 05-31-2018 05:40 PM

HI @d.andrianaly, Yes, ISDNLink can now be paired with newer endpoint models like Room Kit Series. I...

Rishabh Gupta · 05-30-2018 05:52 PM

HI @FlorinM, Is this issue specific to SX10 endpoints only or can be experienced on any other endpoi...

Rishabh Gupta · 05-28-2018 12:20 AM

Hi @Phong Tran , Try power cycle of the MCU and see if the status becomes OK. Otherwise open a TAC c...

Rishabh Gupta · 05-27-2018 09:27 PM

Hi @moe2, I have found a defect matching the conditions what you have mentioned. Cisco Touch 10 show...

Rishabh Gupta · 05-26-2018 05:48 PM

HI @moe2, Did you mean to right TC 7.3.12 as current software version? Is the NTP setting on CUCM is...

Rishabh Gupta · 05-24-2018 10:01 AM

HI @moe2, What is the software version you are running on this SX80 codec? What time-zone have you c...

Rishabh Gupta · 05-23-2018 01:18 AM

Hi, It seems only release key missing is for TC 5. Yes, if you upgrade to TC 6 , required release ke...

Rishabh Gupta · 05-23-2018 12:27 AM

HI @Mohd Khairul Nizam You won't be able to make calls without proper release key installed. For now...

Rishabh Gupta · 05-19-2018 11:28 PM

HI @Kieran Gilbert , @John F, @Song Yi, Yes, it is a known defect and the bug-ID is : CSCvg46418 The...

Rishabh Gupta · 05-16-2018 09:29 PM

HI, Currently installed version is quite old. SX20 can be upgraded to 3 different software tracks : ...

Rishabh Gupta · 04-30-2018 06:15 PM

Hi @Camilo Enrique Barbaste Andrade, You can refer Page#30 or 37 depending upon the type of installa...

Rishabh Gupta · 04-30-2018 05:56 PM

HI Devaraju, In case you are planning the endpoints to registers via MRA, you can refer this guide :...

Rishabh Gupta · 04-30-2018 05:27 PM

HI Michael, If the codecs are still on TC 6.x; I would strongly recommend to upgrade them to TC 7.3....

Rishabh Gupta · 04-26-2018 11:22 PM

HI Michael, In case if it is happening with most / all of the C-Series codecs of a site; then it cou...

Date Registered	‎06-05-2016 06:20 PM
Date Last Visited	‎04-14-2019 10:27 PM
Total Messages Posted	46
Total Helpful Votes Received	70

CTS-SX10 vs CTS-SX10N

Re: Delay in presentation using SX10.

Re: ROOM KIT and ISDN Link combination

Re: Echo SX10

Re: Alarm fan MCU 5320

Re: Touch10 Display incorrect Time

Re: Touch10 Display incorrect Time

Re: Touch10 Display incorrect Time

Re: Upgrade C20 firmware required release key

Re: Upgrade C20 firmware required release key

Re: Certificate Expiry Warning after upgrade from TC version to CE 9.2

Re: Cisco Telepresence SX20 upgrade TC6.3.5

Re: MX800 Dual telepresence damage screen

Re: How to configure endpoint on VCS and E ?

Re: Maintenance Mode

Re: Maintenance Mode