Hi, my customer has numerous VG224s with some of the endpoints connected to BT Diverse analogue DECT phones.  The VG224 is using SCCP for its signalling and is also running IOS version (12.4.22T5).  When I place a call from the DECT phone connected t...

HI All, I have a customer that is running UCCX 8.0.2SU3 and I have some CSQs configured with Automatic Work configured for 60 seconds.  Prior to and just after the go-live of the solution the Automatic Work state was working fine.  However; now for s...

Hi, I am sure the answer is probably No, but does anyone know if it is possible to rerun the IPMA Wizard within CUCM7?I am happy to configure manually, but if this is possible it would be good to know.Many thanksSteve

Hi, I am currently installing Unity Connection 7 on a customer's site and have found a few issues. I was wondering if anyone might be able to clear the following questions up for me?1. I have configured Outlook 2007 to use IMAP to Unity Connection a...

Hi, I was wondering if anyone could help assist me in the follow:I would like to know if there is a way to change the order of the Menu Structure when pressing the Directories button on a Cisco 7912 phone. After you move away from an early version o...