Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hello,A customer is asking to upgrade their LMS 3.0 to Prime 1.1. However, the customer or their previous system's integrator never actually installed LMS 3.0. The licensing and PAK were never used as well. My question is, can I still use the migr...
During the installation of a LSI 6G MegaRAID 9260-4i, I'm prompted with the statements "The battery is missing" and "Protect against data loss in the event of a server or power failure by providing emergency power to the cache memory." Can anyone tel...
Hello everyone,Can someone confirm with me that Office 365's Exchange is supported in Unity Express 8.6? The release notes do not answer my question:http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel8_6/rel_notes/rel_notes86.html#wp364157
Hello,Does Cisco have any "Battle Cards" against Mitel and Shortel? I am working on a Collaboration Breakaway opportunity and I'm curious if Cisco has published material for Cisco partners to knock these two competitors out?Regards,Chad
Hello,Can someone confirm with me that the microphone (CTS-QSC20-MIC) which you can purchase with the SX20 endpoint is connected via a 3.5mm. If not, is it USB? Lastly, how long is the microphone's cable? I don't see any specific details on this m...
Kerim,Here are some documents to each product to educate yourself on the differences and features:Prime LMShttp://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6504/ps6528/ps11200/data_sheet_c78-697479.htmlPrime NCShttp://www.cisco.com/en/US/prod/co...
Hi Kerim,Your current versions of LMS 4.2 and NCS 1.1 could have only been purchased with Prime Infrastructure. For instance, the top level SKU for ordering LMS 4.2 and NCS 1.1 is R-PI-1.1-K9. Under this part #, you purchase Prime Instrastructure d...
Hi Suresha, It sounds like the 6945 is forwarding to voicemail because the Jabber client is telling the desk phone to do that. Can you verify your settings in the Jabber client and see if that is the case? What version of CUCM and Jabber type/clien...