Hi.   I'm preparing a Cisco certification and I'm having problems with Jabber for Windows. The Disable_IM_Histore does not work (workaround is to open jabber-config.xml and erase all the blank lines and save again the file, exit Jabber and reopen it).   This is my original configuration file before sending it to CUCM TFTP, everything looks good             When I send it to the CUCM Pub and Sub (both TFTPs) + restart of service, I start Jabber after deleting the folder here \AppData\Roaming\Cisco\Unified Communications, the jabber-config.xml is create again but when I open it  with Notepad++ or inside the gateway, it shows a weird character at the beginning or blank lines: From the gateway                 From Notepad++ after opening the file in Windows                   I created the no-chat.xml file with notepad and save it as UTF-8 encoding.   What am I doing wrong?     ... View more

Hi community, I was wondering if someone knows how to replicate, for example,  from CUCM’s Informix database to an external one (Ex: MSSQL or MySQL). It is for troubleshooting purposes. Remark: I don't like to work directly on the CUCM CLI. I have seen this before but I can find the information... Thank you all ... View more

Hi guys, I'm having some problems in my Contac Center network so I found some warning on my CUCM Cluster:   utils dbreplication status     What is the best way to solve this issue? I performed a backup already. Thx     ... View more

Hi, I don’t know why but sometimes the variable UserToUser on the Termination Call Detail is getting filled with some UUI (User to User Information) when the call is RoNA'ed.  I already used the command setUUIParam None at CVP VBAdmin console to avoid passing this information from CVP to ICM when calls are RoNA’ed but it did not work. Anybody call help me? ... View more

Hi guys, Hope you can help me. I'm running a UCCE platform in version 7.5(9) and I'm having problems with the PG (TCP connection to VRU has been broken) which is located at the remote site. PIM dumplog at the PG side log shows: 10:19:00:707 pg3A-pim1 Trace: MDS: Entering MDSAllocBuffer 10:19:00:707 pg3A-pim1 Trace: MDS: Entering MDSSendInput 10:19:00:707 pg3A-pim1 Message Trace: Client pim1 sending message to MDS process. EMT: class=2 type=1 bodysize=20 MDS: rsrvd=0 hdrsize=16 bodysize=4 src=33 dst=1 priority=high MDS: flags=02 { side_a } vtime=00975864 seqno=0021 class=10 type=13 00000 8a 13 00 00 |.... | 10:19:08:223 pg3A-pim1 Trace: Node Manager thread received ping message 10:19:20:707 pg3A-pim1 No response from VRU to last 3 HeartbeatReq messages. Breaking connection. 10:19:20:707 pg3A-pim1 Trace: MDS: Entering MDSAllocBuffer 10:19:20:707 pg3A-pim1 Trace: MDS: Entering MDSSendCheckpoint 10:19:20:707 pg3A-pim1 Error receiving data from VRU. Last API Error [10053]: Winsock: WSAECONNABORTED Software caused connection abort. 10:19:20:707 pg3A-pim1 Message Trace: Client pim1 sending message to MDS process. EMT: class=2 type=1 bodysize=76 MDS: rsrvd=0 hdrsize=16 bodysize=60 src=33 dst=1 priority=low MDS: flags=06 { chkpnt side_a } vtime=00975864 seqno=ffff class=128 type=1 DMP: src=3 dst=0 priority=low rsrvd=0 seq=00000000 00000 06 02 03 00 00 00 00 00 |........| 00008 64 58 97 00 0e 00 25 e1 |dX....%.| 00010 30 95 bb 2b 97 8b cf 01 |0..+....| 00018 14 00 00 00 01 00 41 00 |......A.| 00020 70 69 6d 31 00 43 53 4f |pim1.CSO| 00028 50 46 51 31 50 47 33 41 |PFQ1PG3A| 00030 00 33 00 00 |.3.. | 10:19:20:707 pg3A-pim1 TCP connection to VRU has been broken. 10:19:20:707 pg3A-pim1 Trace: MDS: Entering MDSAllocBuffer 10:19:20:707 pg3A-pim1 Trace: MDS: Entering MDSSendCheckpoint 10:19:20:707 pg3A-pim1 Trace: MDS: Entering MDSAllocBuffer 10:19:20:707 pg3A-pim1 Notifying Out Of Service to OPC (ThreadManager::ClearActivated: VRU Application Protocol Receiver thread failed.). 10:19:20:707 pg3A-pim1 Trace: MDS: Entering MDSAllocBuffer 10:19:20:707 pg3A-pim1 Trace: MDS: Entering MDSSendCheckpoint 10:19:20:707 pg3A-pim1 Trace: MDS: Entering MDSAllocBuffer 10:19:20:707 pg3A-pim1 Trace: MDS: Entering MDSSendInput 10:19:20:707 pg3A-pim1 Message Trace: Client pim1 sending message to MDS process. You might think is a physical layer problem but Telecom got no errors on the switch interface nor any kind of disconnection on the WAN link. Antivirus is disabled, NIC offload features are set off as well as TCPChimney, RSS and TCPA. Any other suggestion or troubleshooting idea? Thanks in advance    ... View more