Kyler Middleton
Level 1
Level 1
Member since ‎05-24-2011
‎12-17-2019

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  • 23 Posts
  • 0 Solutions
  • 35 Helpful votes Given
  • 0 Helpful votes Received
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Hey Cisco world, I have what I fear is a basic question: What is the desk phone equivalent of an Applicaton dial rule? I just configured a series of dial rules for our WebEx Connect and Jabber clients that work perfectly. I'd like to do the same kind...
Hey all, I'm faced w/ a particular problem that I haven't been able to solve yet: I'm trying to download all the scripts that live on our UCCX server to create a backup. In the past, when our Contact Center was windows-based (pre-8), I would just nav...
Hey all! Just recently set up a series of 800 TFNs to call into our system. They call in with a specific DNIS, get routed through translation patterns to our UCCX server, and are then routed to users. Each 800 # has a specific translation pattern and...
Hey all,Long  time reader, first time poster. At work I'm building out a helpdesk  script that we have running through our Contact Center Express box so we  can track metrix and do routing that isn't possible w/ CCM.When  on-call hours are active, th...
Community Statistics
Member Since ‎05-24-2011 08:33 AM
Date Last Visited ‎12-17-2019 11:16 AM
Posts 23