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Many People have had questions as to why their upgrade to 8.6.X is failing from 8.5.X and earlier.If your upgrade is also failing and you are wondering why, although as per the Software Compatibility Matrix there is a direct upgrade available, perhap...
Hi Guys,I am suspecting the issue to be this bug CSCtq21385::http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtq21385 The problem is seen when user is logged into their CUPC client and then logs into t...
Hey Mate,According to Cisco SRND found at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_0_1/ccmsys/a04direc.html:Cisco Unified Communications Manager allows synchronization from the following directories to the database:•Microsoft Active...
Hi Mercedes,Have a look at the following link and see what you think:http://www.cisco.com/web/strategy/retail/store_workforce_management_connection.htmlI think It is exactly what you are looking for.Hope this information was helpful.Cheers,Farbodps. ...
Hi Guys,Have you tried to adjust the timing on the port? I believe that the timer needs to be a value between 50 to 1500 ms as a hookflash event. Try 90 msec as the timer value on the port and see if it fixes it.Here is a document that would explain ...