The auto update is not working on the IPS. The current signature version is S502 but my IPS is S479show statistics host output------------------------------------------------------Auto Update Statistics   lastDirectoryReadAttempt = 05:35:12 GMT-05:00...

I understand Cisco stopped selling WIM for UCCX in 2009. Does anyone know if there is a product to replace it?I need a product (cisco or 3rd party) that offers live chat ACD and integrates with UCCX 8?

Is it possible to download an ini configuration from an Aironet 350 bridge, convert it and upload it to an Aironet 1300 bridge?

I am having a problem with "DND" not going away after the dnd softkey is pressed a second time. It will eventually go away, but it takes 3-5 minutes. CME Version: 4.0(3)Phones: 7961 and 7941Protocol: SCCPPhone Firmware: SCCP41.8-0-4SR1SHas anyone els...

My customer has ~150 phones and they were initially setup without extension mobility. Now, they want to move everyone in the organization to EM. Can someone point me in the right direction or give me some advice regarding moving everyone on a CCM sys...