Hi all, I am currently investigating an issue with a third-party CTI application that terminates the media using the Cisco TSP Media Driver. Intermittently, the customer experiences poor quality audio where a popping sound can be heard over the audio...

As per the Finesse API documentation, the Dialog—Start Recording API call is only supported on CCX. Are there any plans to support this on CCE?

I have a customer who wishes to view to MPEG-2 Streams simulataneously on the same client. The PC is using the IP/TV Viewer with the Cisco bundled Mediamatics Streamexpress MPEG-2 decoder.IP/TV version 3.5.1.5The first stream starts ok however when o...